Sales Development Operations Manager

Amprius is looking for a Sales Operations Manager to build the Salesforce foundation that will power our next phase of growth. This is a ground-up opportunity — you won't be inheriting a mature system. You'll be architecting one. 

In this role, you'll own Salesforce end-to-end: standing up core infrastructure, establishing revenue recognition workflows, introducing automation and creating the data hygiene standards the team can scale on. You'll work directly with Sales and Ops leadership to translate business needs into reliable, repeatable systems that support SDR prospecting, lead qualification, routing, and early-stage pipeline creation across our UAV, LEV, aerospace/defense, and consumer electronics markets. 

The ideal candidate has lived both sides of this work — hands-on SDR or sales experience that informs how you build, and deep Salesforce expertise (Sales Cloud administration, reporting, dashboards, and automation) that drives how you execute. You understand that a CRM is only as valuable as the process behind it, and you're energized by the challenge of building that process from scratch. 

Key Responsibilities 

• Own and optimize Salesforce for SDR and early-funnel workflows (Leads, Contacts, Accounts, Opportunities, Campaigns) 

• Design, maintain, and implement lead routing and lifecycle management, including routing/assignment rules, queues, SLAs, and handoff processes 

• Create, build, and maintain Salesforce dashboards and reporting (standard and custom report types, Lightning dashboards) to track SDR and early-funnel KPIs (activity, conversion, meetings set, and pipeline sourced) 

• Maintain data integrity (field standards, deduplication, enrichment, imports/exports) and enforce CRM governance 

• Configure and improve automations (Flow, validation rules, approvals) to reduce manual work and increase compliance 

• Implement and serve as a power user for integrations with prospecting and engagement tools (e.g., LinkedIn Sales Navigator, Apollo/ZoomInfo, HubSpot, Outreach/Salesloft) 

• Partner with Sales leadership on account segmentation, territories, ICP targeting, and outbound campaign execution 

• Develop training materials, SOPs, and enablement to drive consistent SDR adoption and CRM best practices 

• Provide day-to-day Salesforce support for SDRs and Sales users; proactively identify and resolve process bottlenecks 

• Serve as an initial point of contact for inbound inquiries, qualifying leads and coordinating handoff to the appropriate SDR or Account Executive 

• Ensure commission accuracy and end-of-quarter data hygiene across partner and channel records 

• Define and document end-to-end inbound and outbound sales processes, ensuring consistency from first touch through opportunity creation 

Qualifications

• 4+ years of experience in Salesforce administration, Sales Operations, or Revenue Operations (B2B environment) 

• 1+ years of prior SDR/BDR experience (or equivalent hands-on responsibility for SDR workflows and KPI ownership) 

• Advanced Salesforce proficiency including Lead Management, Campaigns, reporting and dashboard development (standard and custom report types), security model, and data management 

• Strong automation skills (Salesforce Flow preferred) and ability to translate sales process requirements into scalable configuration 

• Hands-on proficiency with common SDR prospecting and engagement tools and workflows (e.g., Outreach/Salesloft, HubSpot, Apollo/ZoomInfo, LinkedIn Sales Navigator) 

• Advanced Microsoft Excel skills, including pivot tables, XLOOKUP/VLOOKUP, conditional logic, and data visualization 

• Strong analytical, organizational, and stakeholder management skills with high attention to detail 

• Bachelor’s degree in business, marketing, data analytics, or related field preferred (Salesforce Admin certification strongly preferred) 

Preferred Experience 

• Experience supporting high-growth sales organizations, ideally in energy storage, aerospace, defense, mobility, or consumer electronics 

• Project or program management experience (preferred), including leading cross-functional CRM and sales process initiatives from requirements through rollout, training, and adoption 

• Familiarity with account-based selling, territory planning, and pipeline attribution (sourced vs influenced) 

• Exposure to startup or scaling technology companies with evolving processes and a bias for action 

Location: Fremont, California 

• Comprehensive compensation package includes base salary + RSUs. Salary range for this role is $120,000 to $160,000. Base salary will be determined based on knowledge, experience, and education.
• Health benefits include medical, dental, vision coverage. Medical options available for both HMO and PPO plans with Kaiser and United Healthcare. Medical plan available that are 100% covered by employer.
• Employer-funded Health Reimbursement Account (HRA). HSA compatible Medical Plan, FSA options.
• Life and AD&D, Short & Long-term Disability, Employee Assistance Program, Mental Health support. 
• Voluntary Coverage Package to support your wellness goals.
• Pet Health Insurance (Dogs & Cats)
• Traditional and Roth 401(k). No match.
• Generous Vacation Leave starting with 3 weeks of annual accrual. 10 paid holidays. Sick time off.
• Cell phone reimbursement for $50/month

Amprius Technologies is committed to promoting an equal employment opportunity workplace environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expressions, pregnancy, age, national origin, disability status, genetic information (GINA), protected veteran status, or any characteristic protected by law. The Company’s policy is to recruit, hire, train, promote, and administer all employment-related matters based on an individual’s qualifications, abilities, and efforts without regard to protected status.