Japan Trip Operations Lead

Location: Based in either Niseko, Furano, or Hakuba, with 60% travel

Term: September 1st, 2026 |  3 months initial contract, extended to year-round 

Compensation: ¥492,125 per month, starting
Reports to: Head of Trips (evo)

About evoTrip:
evoTrip brings people together through unforgettable outdoor experiences in iconic snow and mountain biking destinations around the world. Our trips combine world-class guiding, thoughtfully designed itineraries, and authentic local connections to deliver exceptional adventures for our community. Japan is one of evoTrips’ most important destinations and a cornerstone of our offering. The evoTrip Japan Operations Lead will play a critical role in scaling this business while ensuring we deliver exceptional guest experiences at every stage.

The Role

The Japan Trip Operations Lead is responsible for operating evoTrip’s Japan platform year-round, with a focus on Snow and Mountain Biking trips, growing the Japan Trips offering into a year-round adventure platform in Japan. This role blends product development, vendor management, and operational leadership to deliver premium guest experiences while scaling efficiently. You will work closely with evo’s North American team to refine products and evolve our trip offerings in Japan for North American guests, while building & facilitating strong local partnerships and operational systems in Japan.

Key Responsibilities 

Trip Product Development 

• Partner with evo’s HQ team to refine Japan trip products, bringing new and refined products to the market. 

• Continuously improve itineraries, accommodations, transportation logistics, and guest experiences across our product ranges.  

• Identify opportunities to preimmunize the offering while maintaining strong value and operational efficiency. 

• Work with our team to develop and refine new trip concepts focused on mountain biking.  

Vendor & Partner Management 

• Partner seamlessly with Rhythm, and evo Hotel teams. 

• Build and maintain strong relationships with local partners including but not limited to; 

• Lodging providers 

• Transportation partners 

• F&B partners 

• Negotiate vendor agreements and pricing to improve economics as trip volume scales, leveraging existing relationships and creating new ones. 

• Establish preferred supplier relationships that support long-term growth. 

Operational Leadership 

• Oversee in-market trip delivery to ensure every guest receives a world-class experience. 

• Act as the operational escalation point for guest issues or trip disruptions. 

• Lead all in-market trip operations across winter and summer seasons. 

• Partner with the Rhythm team to recruit local seasonal hosts, onboarding them to evoTrip products, and setting experience standard expectations.   

• Build scalable operational systems that support trip growth while maintaining high service standards. 

• Manage seasonal hosts and operational staff during peak seasons. 

• Ensure operational plans meet financial expectations while maintaining best-in-class guest experiences. 

Guide Planning & Coordination 

• Work closely with Rhythm Rides to forecast guide needs ahead of each season, and assist in operational planning as necessary 

• Collaborate and communicate with guide teams to ensure alignment with evo’s experience standards and trip objectives. 

What you’ll need to succeed

Required 

• 5+ years experience in travel, adventure tourism, or hospitality operations. 

• Deep operational experience running trips, tours, hotels, or experiences. 

• Strong vendor negotiation and partnership management skills. 

• Experience managing seasonal teams  

• Ability to operate autonomously in a fast-moving environments 

• Ability to travel domestically 60% of the time  

Preferred 

• Knowledge of ski, snowboard, or mountain bike guiding/trip/travel operations. 

• Experience operating travel programs 
• Proficiency in Japanese a plus

The Perks and Benefits 

As a Rhythm employee, you’ll experience the same legendary hospitality we extend to our guests. We’re passionate about looking after our crew, and here are just a few of the perks you’ll enjoy when you join our team:

• Live, Work, and Play in Paradise: Immerse yourself in one of the world’s top mountain resorts.
• Work with a Legendary Crew: Join a team that’s passionate, fun-loving, and deeply connected to the industry.
• Subsidized Staff Accommodation: Affordable housing options and housing assistance to help you settle in.
• Epic Social Scene: From team ride days and department dinners to staff parties, events, and day trips, our social calendar is packed with opportunities to connect and unwind.
• Wellness and Lifestyle Benefits: Access the Rhythm Wellness program, enjoy free snowsports or bike demos, and take advantage of generous store discounts for you, your friends, and your family.
  
  

You will be part of a company with a flexible, fun, work hard play hard culture. If you know anyone that has worked for us before you will know this is not just a list of benefits but an experience of a lifetime that is born from the unique and passionate culture we have. We put people first in everything we do, because people like you make Rhythm and life at Rhythm what it is.

What you need to do now

If you have the skills and experience required for this role and reflect the culture and core values at Rhythm Japan apply now.