Moncler | Fashion Boutique Retail Assistant

Job Description 

Position Title: Moncler | Fashion Boutique Retail Assistant 

Location: Niseko, Japan

Reports to: Moncler Store Manager 
Contract Term: Exact dates TBC - October/November, 2026 - April 2027
Salary: ¥1,700 per hour, starting + commission scheme 

About Moncler 

Moncler is a luxury brand founded in 1952 near Grenoble, France, known for its stylish down jackets and high-performance outerwear. Originally created for mountaineers, the brand combines functionality with elegance. The "Grenoble" collection reflects the Alpine heritage, blending technical expertise with modern design to cater to both outdoor and urban lifestyles. Moncler Niseko is one of only three stores in the world dedicated exclusively to the Grenoble collection.

The Role

As a Retail Assistant at Moncler, you will be a key part of the boutique team, delivering an elevated customer experience aligned with the brand’s luxury standards. Your role will focus on assisting clients in selecting high-end fashion and outerwear, offering personalised styling advice, and sharing detailed product knowledge. You will support day-to-day boutique operations, including sales processing, stock handling, and maintaining an elegant, organised, and welcoming store environment.

Key Responsibilities and Duties 

• Customer Service: Provide expert advice and personalized assistance to customers in selectin luxury clothing, including ski and snowboard wear, ensuring an exceptional shopping experience.
• Sales Operations: Process sales transactions accurately, meet sales targets, and support merchandising efforts, including product displays and promotions.
• Inventory Management: Assist with stock replenishment, deliveries, and inventory checks to ensure accurate stock levels and availability.
• Store Presentation: Maintain a clean, organized, and visually appealing store environment in line with company standards.
• Team Collaboration: Work closely with team members to achieve store goals, provide feedback on products, and support in-store events and promotions.

What You Need to Succeed 

• Proven track record in increasing sales, customer development, employee growth, and relationship building.
• Experience in retail, especially in ski/snowboard, outdoor gear, or luxury service industries, is a plus.
•  Strong customer service skills, with the ability to educate and assist customers.
• Fluency in English with basic conversational Japanese. Chinese language skills are an advantage.
• Strong organizational skills.

The Perks and Benefits 

As a Rhythm employee, you’ll experience the same legendary hospitality we extend to our guests. We’re passionate about looking after our crew, and here are just a few of the perks you’ll enjoy when you join our team:

• Live, Work, and Play in Paradise: Immerse yourself in one of the world’s top mountain resorts.
• Work with a Legendary Crew: Join a team that’s passionate, fun-loving, and deeply connected to the industry.
• Subsidized Staff Accommodation: Affordable housing options and housing assistance to help you settle in.
• Epic Social Scene: From team ride days and department dinners to staff parties, events, and day trips, our social calendar is packed with opportunities to connect and unwind.
• Wellness and Lifestyle Benefits: Access the Rhythm Wellness program, enjoy free snowsports or bike demos, and take advantage of generous store discounts for you, your friends, and your family.

At Rhythm, we work hard, but we play even harder. If you know anyone who’s worked with us before, they’ll tell you this isn’t just a job- it’s an experience of a lifetime. Our fun, supportive culture is the heart of everything we do because people like you make Rhythm what it is.

Ready to join?

If you have the skills, the flair, and the stoke (enthusiasm) to share, we want to hear from you! Your passion for adventure and alignment with our core values could be the perfect fit for an unforgettable experience.

If you have any specific questions or require further clarification, please don't hesitate to reach out.