Technical Specialist
Blackstone Eit· Outsource
About this role
BlackStone eIT, a leader in the technology solutions space, is looking for a dedicated Technical Specialist to join our dynamic team. As a Technical Specialist, you will play a crucial role in providing expert technical support and solutions to our clients, ensuring the smooth operation and maintenance of our software products. This position requires a blend of technical expertise and strong problem-solving skills to meet our clients' diverse needs.
Responsibilities
- Provide technical support to clients, addressing inquiries and resolving issues promptly and efficiently.
- Collaborate with development teams to identify and troubleshoot software bugs and performance issues.
- Conduct system installations, configurations, and upgrades as necessary.
- Develop and maintain detailed documentation on system configurations, processes, and user guides.
- Assist in training end-users on software functionalities and best practices.
- Stay up-to-date with product updates and emerging technologies to provide informed recommendations to clients.
- Participate in project planning and execution to ensure alignment between technical solutions and client needs.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 3 years of experience in a technical support or specialist role.
- Proficiency in troubleshooting software applications, systems, and networks.
- Solid understanding of database management and SQL.
- Experience with software installation, configuration, and upgrade processes.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills with a focus on customer service.
- Ability to work independently as well as part of a collaborative team environment.
- Familiarity with Agile methodologies is a plus.
- Relevant certifications in technology (such as CompTIA, Microsoft, or Cisco) are a plus.
- Paid Time Off
- Training & Development
- Performance Bonus
Frequently Asked Questions
Is the salary disclosed for the Technical Specialist position at Blackstone Eit?
The salary for this Technical Specialist role at Blackstone Eit is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Technical Specialist position at Blackstone Eit located?
This Technical Specialist role at Blackstone Eit is based in Dubai, Dubai, United Arab Emirates. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Technical Specialist role at Blackstone Eit full-time or part-time?
This is listed as a Full time position. It is posted as a Technical Specialist role in the Outsource department at Blackstone Eit.
Which team or department does the Technical Specialist at Blackstone Eit belong to?
This Technical Specialist position is part of the Outsource department at Blackstone Eit. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Technical Specialist position at Blackstone Eit?
Click the "Apply Now" button on this page. You will be redirected to Blackstone Eit's official application portal hosted on workable where you can submit your application directly.
When was the Technical Specialist job at Blackstone Eit posted?
This Technical Specialist position at Blackstone Eit was posted on Feb 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Technical Specialist
Blackstone Eit
You'll be redirected to Blackstone Eit's official application page on workable.