Retail Attendant | AYANA Komodo
Ayana Hospitality· AYANA Komodo
About this role
The Retail Attendant is responsible for supporting the daily operations of the boutique to ensure exceptional service, optimal sales performance, guest satisfaction, and proper stock control are consistently achieved. This role involves assisting guests with product selection, managing merchandise displays and inventory, handling cashiering duties, and maintaining cleanliness and organization of the retail area. The Retail Attendant plays a key role in delivering a memorable shopping experience, promoting the hotel’s brand and products, and upholding the resort’s service standards and culture.
- Maintain comprehensive knowledge of hotel facilities, services, and Gift Shop products, while actively promoting and upselling to enhance guest experience
- Ensure smooth daily operations of the Gift Shop, including excellent guest service, proper billing/cashiering, and adherence to operational procedures
- Manage merchandise display, stock levels, inventory control, and ensure products are well-organized, attractively presented, and meet quality standards
- Maintain cleanliness and organization of the boutique, storeroom, and work areas, coordinating with Housekeeping and Engineering when needed
- Handle guest inquiries and complaints professionally, support reporting and administrative tasks, and participate in trainings, meetings, and sustainability initiatives
- Minimum 1–2 years of experience in retail, spa, or hospitality industry.
- Sales-driven with the ability to achieve targets and perform upselling.
- Basic knowledge of retail products, particularly in sun care (sunscreen and after-sun aloe vera gel, etc), resort wear/clothing, and locally sourced products, with the ability to confidently explain features and benefits to guests.
- Good communication skills in English, and drive positive attitude
- Well-groomed, professional appearance with a positive and service-oriented attitude
Frequently Asked Questions
Is the salary disclosed for the Retail Attendant | AYANA Komodo position at Ayana Hospitality?
The salary for this Retail Attendant | AYANA Komodo role at Ayana Hospitality is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Retail Attendant | AYANA Komodo position at Ayana Hospitality located?
This Retail Attendant | AYANA Komodo role at Ayana Hospitality is based in Komodo, Nusa Tenggara Timur, Indonesia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Retail Attendant | AYANA Komodo at Ayana Hospitality belong to?
This Retail Attendant | AYANA Komodo position is part of the AYANA Komodo department at Ayana Hospitality. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Retail Attendant | AYANA Komodo position at Ayana Hospitality?
Click the "Apply Now" button on this page. You will be redirected to Ayana Hospitality's official application portal hosted on workable where you can submit your application directly.
When was the Retail Attendant | AYANA Komodo job at Ayana Hospitality posted?
This Retail Attendant | AYANA Komodo position at Ayana Hospitality was posted on Apr 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Retail Attendant | AYANA Komodo
Ayana Hospitality
You'll be redirected to Ayana Hospitality's official application page on workable.