Manager on Duty | AYANA Komodo
Ayana Hospitality· Front Office
About this role
As a Duty Manager, you will be responsible for ensuring smooth daily operations, delivering excellent guest service, and coordinating all departments during your shift. You will handle guest requests, manage emergencies, support VIP arrivals, and maintain the highest standards across the resort.
Key Responsibilities:
- Oversee hotel operations and act as the management representative during your shift.
- Resolve guest issues promptly and ensure guest satisfaction.
- Conduct regular inspections of public areas for cleanliness and safety.
- Coordinate with departments such as Front Office, Housekeeping, F&B, and Security, etc.
- Prepare reports, monitor team performance, and support staff development.
- Minimum 2 years' experience in a similar role within a luxury hotel or resort environment.
- Strong leadership, communication, and interpersonal skills.
- Proficient in hotel management software (PMS) such as OPERA.
- Strong knowledge of hotel operations and management best practices.
- Fluency in English; additional languages are a plus.
- Positive Working
- Great Environment
- Supportive Team Work
Frequently Asked Questions
Is the salary disclosed for the Manager on Duty | AYANA Komodo position at Ayana Hospitality?
The salary for this Manager on Duty | AYANA Komodo role at Ayana Hospitality is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Manager on Duty | AYANA Komodo position at Ayana Hospitality located?
This Manager on Duty | AYANA Komodo role at Ayana Hospitality is based in Komodo, Nusa Tenggara Timur, Indonesia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Manager on Duty | AYANA Komodo at Ayana Hospitality belong to?
This Manager on Duty | AYANA Komodo position is part of the Front Office department at Ayana Hospitality. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Manager on Duty | AYANA Komodo position at Ayana Hospitality?
Click the "Apply Now" button on this page. You will be redirected to Ayana Hospitality's official application portal hosted on workable where you can submit your application directly.
When was the Manager on Duty | AYANA Komodo job at Ayana Hospitality posted?
This Manager on Duty | AYANA Komodo position at Ayana Hospitality was posted on Oct 12, 2024. Apply as soon as possible — early applications are often reviewed first.
Manager on Duty | AYANA Komodo
Ayana Hospitality
You'll be redirected to Ayana Hospitality's official application page on workable.