Front Office Agent - Moxy Athens City Hotel

Swot Hospitality Management Company· MOXY ATHENS CITY
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📍 Athens, Attica, Greece

About this role

SWOT Hospitality, a leading Hotel Management company, is seeking a Front Office Agent to join the bold and spirited team of Moxy Athens City.

 

At Moxy we create experiences that are vibrant, social, and a little unexpected.
If you love being where the action is and enjoy making people feel instantly at ease, you might be exactly who we’re looking for.

As a Front Office Agent your responsibilities include but are not limited to:

  • Providing consistent excellent service to guests upon arrival, and during their stay, from check-in to checkout.
  • Welcoming and registering guests expeditiously, providing information to them as needed, obtaining identification and credit/check approval as directed by hotel policy.
  • Verifying rate and departure date. Confirmation and modification of information required to complete the registration process as per hotel procedures.
  • Answering all guest questions accurately and resolving problems in a timely manner ensuring guest satisfaction. Authorizing revenue allowances as allowed by hotel policy.
  • Upselling guest rooms, food & beverage outlets if applicable and seasonal hotel promotions.
  • Making restaurant, transportation, and/or entertainment reservations for guests, plus other concierge services as requested and having thorough knowledge of hotel amenities, company, and local area & attractions.
  • Communication and cooperation with other hotel departments to maintain a high level of guest satisfaction.
  • Understanding of hotel history, services, facility information, and rates and packages


Qualifications

  • Degree in Hospitality or Travel & Tourism is highly desirable.
  • Prior solid work experience as a Front Office Agent or similar roles.
  • Thorough knowledge of the hospitality industry.
  • Customer-oriented and friendly personality.
  • Sound communication and administrative skills.
  • Excellent command of English language
  • Attention to detail and a structured way of working
  • Dynamic, friendly and supportive working environment
  • Opportunities for career development within the company
  • Continuous training and development
  • Work with the best professionals in tourism industry

SWOT Hospitality is a leading Hotel Management company, trusted by international investors, developers, and top-scale hospitality brands. SWOT Hospitality boasts extensive experience in management, investment and development, sales and marketing strategies, as well as advisory services, and is a valuable asset for businesses seeking guaranteed success. SWOT Hospitality is the white flag operator of international accommodation brands please visit www.swot.gr

Frequently Asked Questions

Is the salary disclosed for the Front Office Agent - Moxy Athens City Hotel position at Swot Hospitality Management Company?
The salary for this Front Office Agent - Moxy Athens City Hotel role at Swot Hospitality Management Company is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Office Agent - Moxy Athens City Hotel position at Swot Hospitality Management Company located?
This Front Office Agent - Moxy Athens City Hotel role at Swot Hospitality Management Company is based in Athens, Attica, Greece. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Front Office Agent - Moxy Athens City Hotel at Swot Hospitality Management Company belong to?
This Front Office Agent - Moxy Athens City Hotel position is part of the MOXY ATHENS CITY department at Swot Hospitality Management Company. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Front Office Agent - Moxy Athens City Hotel position at Swot Hospitality Management Company?
Click the "Apply Now" button on this page. You will be redirected to Swot Hospitality Management Company's official application portal hosted on workable where you can submit your application directly.
When was the Front Office Agent - Moxy Athens City Hotel job at Swot Hospitality Management Company posted?
This Front Office Agent - Moxy Athens City Hotel position at Swot Hospitality Management Company was posted on Jun 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Office Agent - Moxy Athens City Hotel
Swot Hospitality Management Company
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