Front Office Agent Serenity Panorama Patmos
About this role
SWOT Hospitality is looking to recruit
Front Office Agent
for the Serenity Panorama Patmos
As a Front Office Agent your responsibilities include but are not limited to:
- Providing consistent excellent service to guests upon arrival, and during their stay, from check-in to checkout.
- Welcoming and registering guests expeditiously, providing information to them as needed, obtaining identification and credit/check approval as directed by hotel policy.
- Verifying rate and departure date. Confirmation and modification of information required to complete the registration process as per hotel procedures.
- Answering all guest questions accurately and resolving problems in a timely manner ensuring guest satisfaction. Authorizing revenue allowances as allowed by hotel policy.
- Upselling guest rooms, food & beverage outlets if applicable and seasonal hotel promotions.
- Making restaurant, transportation, and/or entertainment reservations for guests, plus other concierge services as requested and having thorough knowledge of hotel amenities, company, and local area & attractions.
- Communication and cooperation with other hotel departments to maintain a high level of guest satisfaction.
- Understanding of hotel history, services, facility information, and rates and packages
Qualifications
- Degree in Hospitality or Travel & Tourism is highly desirable.
- Prior solid work experience as a Front Office Agent or similar roles.
- Thorough knowledge of the hospitality industry.
- Customer-oriented and friendly personality.
- Sound communication and administrative skills.
- Excellent command of English language
- Attention to detail and a structured way of working
Frequently Asked Questions
Is the salary disclosed for the Front Office Agent Serenity Panorama Patmos position at Swot Hospitality Management Company?
The salary for this Front Office Agent Serenity Panorama Patmos role at Swot Hospitality Management Company is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Office Agent Serenity Panorama Patmos position at Swot Hospitality Management Company located?
This Front Office Agent Serenity Panorama Patmos role at Swot Hospitality Management Company is based in Patmos, Southern Aegean, Greece. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Front Office Agent Serenity Panorama Patmos at Swot Hospitality Management Company belong to?
This Front Office Agent Serenity Panorama Patmos position is part of the FO department at Swot Hospitality Management Company. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Front Office Agent Serenity Panorama Patmos position at Swot Hospitality Management Company?
Click the "Apply Now" button on this page. You will be redirected to Swot Hospitality Management Company's official application portal hosted on workable where you can submit your application directly.
When was the Front Office Agent Serenity Panorama Patmos job at Swot Hospitality Management Company posted?
This Front Office Agent Serenity Panorama Patmos position at Swot Hospitality Management Company was posted on Nov 27, 2025. Apply as soon as possible — early applications are often reviewed first.
Front Office Agent Serenity Panorama Patmos
Swot Hospitality Management Company
You'll be redirected to Swot Hospitality Management Company's official application page on workable.