Guest Relations Agent Petra Suites
About this role
SWOT Hospitality is thrilled to announce an opportunity for a
Guest Relations Agent
at the exquisite KOA by Kyma New York in Paros.
About the role:
- Serve as the first point of contact for guests, ensuring that they feel welcomed and valued from arrival to departure.
- Address guest inquiries and concerns promptly and effectively, maintaining a courteous and professional demeanor.
- Provide detailed information about hotel services, amenities, and local attractions to enhance the guest experience.
- Collaborate with various departments to ensure seamless operations and a high standard of service delivery.
- Anticipate guest needs and personalize interactions to create memorable experiences that exceed expectations.
- Monitor guest feedback and satisfaction, taking proactive steps to resolve issues and improve service quality.
- Assist in managing the check-in and check-out process, ensuring efficiency and guest satisfaction.
- Previous experience in guest relations or a front desk role, preferably within the luxury hotel sector.
- Outstanding communication skills in English; knowledge of additional languages is preferred.
- Adept at problem-solving and maintaining a positive attitude under pressure.
- Strong interpersonal skills and a passion for delivering exceptional guest service.
- Ability to work well in a team-oriented environment and independently.
- Attention to detail and strong organizational skills.
- Dynamic, Friendly and Supportive working environment
- Opportunities for career development within the company
- Work with the best professionals in tourism industry
SWOT Hospitality is a leading Hotel Management company, trusted by international investors, developers, and top-scale hospitality brands. SWOT Hospitality boasts extensive experience in management, investment and development, sales and marketing strategies, as well as advisory services, and is a valuable asset for businesses seeking guaranteed success. SWOT Hospitality is the white flag operator of international accommodation brands pleasevisit www.swot.gr.
Frequently Asked Questions
Is the salary disclosed for the Guest Relations Agent Petra Suites position at Swot Hospitality Management Company?
The salary for this Guest Relations Agent Petra Suites role at Swot Hospitality Management Company is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Relations Agent Petra Suites position at Swot Hospitality Management Company located?
This Guest Relations Agent Petra Suites role at Swot Hospitality Management Company is based in Paros, Southern Aegean, Greece. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Guest Relations Agent Petra Suites at Swot Hospitality Management Company belong to?
This Guest Relations Agent Petra Suites position is part of the FO department at Swot Hospitality Management Company. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Guest Relations Agent Petra Suites position at Swot Hospitality Management Company?
Click the "Apply Now" button on this page. You will be redirected to Swot Hospitality Management Company's official application portal hosted on workable where you can submit your application directly.
When was the Guest Relations Agent Petra Suites job at Swot Hospitality Management Company posted?
This Guest Relations Agent Petra Suites position at Swot Hospitality Management Company was posted on Jan 20, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Relations Agent Petra Suites
Swot Hospitality Management Company
You'll be redirected to Swot Hospitality Management Company's official application page on workable.