Front Office Shift Leader Porto Carras

Swot Hospitality Management Company· PORTO CARRAS
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📍 Neos Marmaras, Central Macedonia, Greece

About this role

SWOT Hospitality Management Company is seeking a dynamic Front Office Shift Leader for Porto Carras Resort, a premier destination offering exceptional guest experiences.

As a Front Office Shift Leader, you will play a key role in overseeing daily front office operations, ensuring smooth check-in and check-out processes, and delivering outstanding customer service that reflects the resort's high standards.

Responsibilities

  • Lead the front office team during your shift, providing guidance, support, and motivation.
  • Ensure seamless guest arrivals and departures with a warm and professional approach.
  • Handle guest inquiries, requests, and resolve any issues promptly to enhance guest satisfaction.
  • Maintain compliance with the resort's operational policies, brand standards, and safety protocols.
  • Collaborate closely with other departments to ensure a cohesive guest experience.
  • Monitor front office performance metrics and report relevant data to management.

Ideal candidates will possess:

  • Proven experience in front office operations within the hospitality industry, preferably in resort environments.
  • Strong leadership skills with the ability to inspire and manage a diverse team.
  • Excellent communication and interpersonal abilities.
  • Customer-focused mindset with the ability to handle challenging situations professionally.
  • Proficiency in hotel property management systems and standard front office software.
  • Fluency in English; additional language skills are an advantage.
  • Flexibility to work in shifts, including weekends and holidays.
  • Attention to detail and a problem-solving attitude.
  • Be part of the Marriott International family.
  • Career development and training opportunities.
  • A fun, inclusive, and energetic workplace.
  • Continuous training and development
  • Work with the best professionals in tourism industry

SWOT Hospitality is a leading Hotel Management company, trusted by international investors, developers, and top-scale hospitality brands. SWOT Hospitality boasts extensive experience in management, investment and development, sales and marketing strategies, as well as advisory services, and is a valuable asset for businesses seeking guaranteed success. SWOT Hospitality is the white flag operator of international accommodation brands please visit www.swot.gr

Frequently Asked Questions

Is the salary disclosed for the Front Office Shift Leader Porto Carras position at Swot Hospitality Management Company?
The salary for this Front Office Shift Leader Porto Carras role at Swot Hospitality Management Company is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Office Shift Leader Porto Carras position at Swot Hospitality Management Company located?
This Front Office Shift Leader Porto Carras role at Swot Hospitality Management Company is based in Neos Marmaras, Central Macedonia, Greece. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Front Office Shift Leader Porto Carras at Swot Hospitality Management Company belong to?
This Front Office Shift Leader Porto Carras position is part of the PORTO CARRAS department at Swot Hospitality Management Company. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Front Office Shift Leader Porto Carras position at Swot Hospitality Management Company?
Click the "Apply Now" button on this page. You will be redirected to Swot Hospitality Management Company's official application portal hosted on workable where you can submit your application directly.
When was the Front Office Shift Leader Porto Carras job at Swot Hospitality Management Company posted?
This Front Office Shift Leader Porto Carras position at Swot Hospitality Management Company was posted on Mar 26, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Office Shift Leader Porto Carras
Swot Hospitality Management Company
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