Guest Relations Supervisor - Moxy Athens

Swot Hospitality Management Company· MOXY ATHENS CITY
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📍 Athens, Attica, Greece

About this role

SWOT Hospitality, a leading hotel management company specializing in the development and operation of high-end hospitality properties,

 

is looking for a Guest Relations Supervisor to join our team in Moxy Athens.

Join the Inspiration Crew – Moxy Athens

At Moxy Athens, we believe hospitality should be bold, playful and full of energy.

We’re looking for a Guest Relations Supervisor to join our Inspiration Crew — someone who loves people, thrives in a lively environment and knows how to turn everyday guest interactions into memorable moments.

If you enjoy connecting with guests, leading by example and bringing great vibes to the hotel experience, this might be the perfect role for you.

 

What You’ll Do

As part of the Inspiration Crew, you’ll help create the Moxy experience from the moment guests walk through the door.

You will:

• Be the face of the guest experience, making guests feel welcome and part of the Moxy atmosphere
• Handling guest feedback, challenges and special requests with confidence, empathy and creativity
• Keeping the guest vibe high, ensuring service is friendly, authentic and on brand
• Monitoring guest feedback and satisfaction scores to continuously elevate the experience
• Working closely with all departments to keep operations running smoothly
• Supporting the arrival experience and interact with guests across the Moxy Living Room and social spaces
• Inspiring and guiding the team to deliver energetic and engaging hospitality
• Creating moments that guests remember long after check-out

We’re searching for someone who:

•Has experience in Guest Relations or Front Office supervision
• Loves connecting with people and creating positive experiences
• Is confident, energetic and solution-oriented

• Thrives in a fast-paced lifestyle hotel environment
• Has excellent communication skills and a natural guest-focused mindset
• Leads by example with a hands-on attitude

  • Dynamic, Friendly and Supportive working environment
  • Opportunities for career development within the company
  • Competitive salary
  • Work with the best professionals in tourism industry

SWOT Hospitality is a leading Hotel Management company, trusted by international investors, developers, and top-scale hospitality brands. SWOT Hospitality boasts extensive experience in management, investment and development, sales and marketing strategies, as well as advisory services, and is a valuable asset for businesses seeking guaranteed success. SWOT Hospitality is the white flag operator of international accommodation brands please visit: www.swot.gr

Frequently Asked Questions

Is the salary disclosed for the Guest Relations Supervisor - Moxy Athens position at Swot Hospitality Management Company?
The salary for this Guest Relations Supervisor - Moxy Athens role at Swot Hospitality Management Company is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Relations Supervisor - Moxy Athens position at Swot Hospitality Management Company located?
This Guest Relations Supervisor - Moxy Athens role at Swot Hospitality Management Company is based in Athens, Attica, Greece. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Guest Relations Supervisor - Moxy Athens at Swot Hospitality Management Company belong to?
This Guest Relations Supervisor - Moxy Athens position is part of the MOXY ATHENS CITY department at Swot Hospitality Management Company. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Guest Relations Supervisor - Moxy Athens position at Swot Hospitality Management Company?
Click the "Apply Now" button on this page. You will be redirected to Swot Hospitality Management Company's official application portal hosted on workable where you can submit your application directly.
When was the Guest Relations Supervisor - Moxy Athens job at Swot Hospitality Management Company posted?
This Guest Relations Supervisor - Moxy Athens position at Swot Hospitality Management Company was posted on Mar 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Relations Supervisor - Moxy Athens
Swot Hospitality Management Company
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