BPO Subject Trainer
Ista Personnel Solutions· Philippine
About this role
ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced BPO TRAINER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Primary Responsibilities
- Managing employees by providing feedback and coaching sessions within the purview of account processes.
- Facilitate training based on the approved outline/curriculum for the account.
- Evaluate the trainee's speed to competency through CFU sessions, activities, and assessments.
- Provides post-training support.
- Document processes through recorded sessions.
- Material development creating: Process Guide, Process Maps, Training Outline, Calibration Logs, and Knowledge
- Minimum of 6 months in the BPO industry as a TRAINER
- Strong computer skills with knowledge of Microsoft Excel/Google Sheets
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Excellent analytical skills
- Strong problem-solving skills
- Strong organizational skills
- Willing to work onsite in Makati or Mandaluyong
- Amenable working night shift
What can we offer you?
- Competitive salary and benefits
- Health Insurance with free dependents*
- 10%-night differential
- Attendance Bonus
- Paid time off
- Convertible to cash leave credits
- Performance Appraisal
- Work-life balance
- A focus on growing your career path with us
- We encourage you to follow your passions and learn new skills
Our commitment to you
- Strong culture and values-driven leadership
- We create opportunities for you to learn and grow at any stage of your career
- Continuous learning and innovation
- We foster an all inclusive environment where everyone thrives
Frequently Asked Questions
Is the salary disclosed for the BPO Subject Trainer position at Ista Personnel Solutions?
The salary for this BPO Subject Trainer role at Ista Personnel Solutions is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the BPO Subject Trainer position at Ista Personnel Solutions located?
This BPO Subject Trainer role at Ista Personnel Solutions is based in Makati, Metro Manila, Philippines. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the BPO Subject Trainer role at Ista Personnel Solutions full-time or part-time?
This is listed as a Full time position. It is posted as a BPO Subject Trainer role in the Philippine department at Ista Personnel Solutions.
Which team or department does the BPO Subject Trainer at Ista Personnel Solutions belong to?
This BPO Subject Trainer position is part of the Philippine department at Ista Personnel Solutions. See the full job description for more information about the team structure and responsibilities.
How do I apply for the BPO Subject Trainer position at Ista Personnel Solutions?
Click the "Apply Now" button on this page. You will be redirected to Ista Personnel Solutions's official application portal hosted on workable where you can submit your application directly.
When was the BPO Subject Trainer job at Ista Personnel Solutions posted?
This BPO Subject Trainer position at Ista Personnel Solutions was posted on May 26, 2026. Apply as soon as possible — early applications are often reviewed first.
BPO Subject Trainer
Ista Personnel Solutions
You'll be redirected to Ista Personnel Solutions's official application page on workable.