Medical Receptionist- Te Ara Tu O Ngati Hine

Kaiwhakatau Hauora (Medical Receptionist/Administrator)

Te Ara Tū Medical Services – Ngāti Hine Health Trust (NHHT)
Locations: Kawakawa & Moerewa

Ngāti Hine Health Trust is seeking an energetic, professional, and people-focused individual to join our medical services team as a Kaiwhakatau Hauora (Medical Receptionist/Administrator).

About the Role

As the first point of contact for our patients and visitors, you will play a vital role in creating a welcoming and culturally safe experience for all who walk through our doors.

You will:

• Greet and support whānau in a warm and culturally appropriate manner
• Coordinate clinic services and appointments efficiently
• Manage patient flow and expectations in a busy environment
• Provide high-quality administrative support to our clinical team
• Maintain accurate records and uphold confidentiality at all times

This is a fast-paced and rewarding role where no two days are the same.

About You

Whānau are at the heart of everything we do. We are looking for someone who is whānau-centred and passionate about delivering excellent service.

You will ideally have:

• Experience in a busy, customer-focused environment (health sector preferred but not essential)
• Strong computer literacy and proficiency in Microsoft programmes
• Excellent written and verbal communication skills
• Exceptional organisation and time management skills
• Ability to prioritise, multitask, and work under pressure
• A proactive mindset with initiative and problem-solving capability (including basic IT troubleshooting)

Desirable:

• Experience with Medtech Evolution Practice Management System

You Will Also Demonstrate

• Commitment to Te Reo Māori me ngā Tikanga Māori
• Cultural awareness and sensitivity
• Understanding of Te Tiriti o Waitangi and its relevance to hauora Māori
• Ability to work collaboratively within a team environment
• Professionalism and discretion when handling confidential information
• Positive attitude, resilience, and a good sense of humour  

Key Requirements

• Full, clean New Zealand Driver Licence
• Must be legally able to work in New Zealand

About Our Organisation (NHHT)

Ngāti Hine Health Trust is a Kaupapa Māori organisation grounded in Ngāti Hine tikanga and kawa (Te Tū o Ngāti Hine). We are committed to reflecting the principles of He Whakaputanga (1835) and Te Tiriti o Waitangi (1840) in the way we deliver services to our communities.

How to Apply

If you are passionate about making a difference and want to contribute to the wellbeing of whānau in our rohe, we would love to hear from you.

Applications close: 10 July 2026