Medical Claims Processor

sTRP3hFwZB84jWGcCVwj8Hยท Operations
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๐Ÿ“ El Paso, Texas, United StatesFull time

About this role

Join the DATAMARK, Inc. Team as a Medical Claims Processor!

Are you looking for an exciting opportunity where your attention to detail and problem-solving skills make a real impact? Do you thrive in an environment that requires critical thinking and strong judgment? If so, we have the perfect role for you! As a Medical Claims Processor at DATAMARK, you'll play a vital role in the success of our operations by ensuring accurate and efficient back-office support.

We are seeking a detail-oriented and performance-driven Medical Claims Processor to support patients prescribed complex and high-cost drug therapies. In this role, you will be responsible for verifying insurance coverage, conducting research, and resolving coverage-related issues to ensure timely and accurate prescription processing.

This is a back-office position that requires strong analytical skills, efficiency, and comfort with outbound calls to insurance providers and patients.

  • Verify insurance coverage for new and existing patients to support timely prescription fulfillment
  • Pull and review customer accounts to assess eligibility, benefits, and coverage limitations
  • Conduct detailed research across multiple systems and portals
  • Initiate and complete outbound calls (OB calls) to insurance companies, pharmacies, and other partners to resolve coverage issues
  • Accurately document findings, decisions, and next steps in internal systems
  • Meet or exceed productivity expectations while maintaining accuracy
  • Identify and escalate complex cases or discrepancies as appropriate
  • Support patients requiring specialty, high-cost, or complex therapies through thorough and timely insurance determination
  • Previous experience in insurance verification, benefits investigation, pharmacy operations, or healthcare administration preferred
  • Knowledge of medical insurance terminology (deductibles, copays, prior authorizations, etc.)
  • Strong attention to detail and ability to process high volumes of information accurately
  • Excellent reading comprehension and research abilities
  • Comfortable making outbound calls to resolve insurance or coverage-related issues
  • Strong problem-solving and critical-thinking skills
  • Ability to manage productivity metrics in a fast-paced environment
  • Basic computer proficiency and experience navigating multiple systems
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources
  • $16.50 per hour

Frequently Asked Questions

Is the salary disclosed for the Medical Claims Processor position at sTRP3hFwZB84jWGcCVwj8H?
The salary for this Medical Claims Processor role at sTRP3hFwZB84jWGcCVwj8H is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Medical Claims Processor position at sTRP3hFwZB84jWGcCVwj8H located?
This Medical Claims Processor role at sTRP3hFwZB84jWGcCVwj8H is based in El Paso, Texas, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Medical Claims Processor role at sTRP3hFwZB84jWGcCVwj8H full-time or part-time?
This is listed as a Full time position. It is posted as a Medical Claims Processor role in the Operations department at sTRP3hFwZB84jWGcCVwj8H.
Which team or department does the Medical Claims Processor at sTRP3hFwZB84jWGcCVwj8H belong to?
This Medical Claims Processor position is part of the Operations department at sTRP3hFwZB84jWGcCVwj8H. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Medical Claims Processor position at sTRP3hFwZB84jWGcCVwj8H?
Click the "Apply Now" button on this page. You will be redirected to sTRP3hFwZB84jWGcCVwj8H's official application portal hosted on workable where you can submit your application directly.
When was the Medical Claims Processor job at sTRP3hFwZB84jWGcCVwj8H posted?
This Medical Claims Processor position at sTRP3hFwZB84jWGcCVwj8H was posted on May 18, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Medical Claims Processor
sTRP3hFwZB84jWGcCVwj8H
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