Senior Back Office Supervisor

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📍 Mumbai, Maharashtra, IndiaFull time

About this role

Position: Senior Back Office Supervisor at DATAMARK, Inc.

DATAMARK, Inc. is seeking a dynamic and experienced Senior Back Office Supervisor to join our team in Datamark Mumbai. In this pivotal role, you will oversee and enhance the effectiveness of our back office operations, ensuring that our team meets organizational and client needs. As a Senior Back Office Supervisor, you will lead by example, instilling a culture of excellence among your team members while managing daily tasks efficiently.

Key Responsibilities:

  • Team Leadership: Supervise, train, and coach back office staff to achieve optimal performance.
  • Operational Oversight: Manage and streamline back office processes, including mailroom and data entry tasks.
  • Performance Measurement: Regularly assess workload and team performance, implementing improvements to drive success.
  • Problem Solving: Investigate and resolve issues as they arise to maintain workflow continuity.
  • Reporting: Generate reports on operational performance for management review and strategy formulation.

Join us at DATAMARK, Inc. and play a vital role in our commitment to delivering exceptional service and support to our clients, while fostering a collaborative and productive work environment.

Qualifications for Senior Back Office Supervisor:

  • Education: High School Diploma or equivalent; Bachelor’s degree is preferred.
  • Experience: Minimum of 5 years in back office operations, with at least 2 years in a supervisory role.
  • Leadership Skills: Proven ability to lead and develop a diverse team.
  • Communication: Exceptional verbal and written communication skills.
  • Technical Skills: Proficiency in data entry software and Microsoft Office Suite (Word, Excel).
  • Analytical Skills: Strong analytical and troubleshooting abilities with a focus on process improvement.
  • Attention to Detail: High level of accuracy and attention to detail in all work processes.
  • Flexibility: Capacity to adapt to changing priorities and work under pressure.

Group Medical Insurance

Statutory Benefits

5 Days Working

Frequently Asked Questions

Is the salary disclosed for the Senior Back Office Supervisor position at sTRP3hFwZB84jWGcCVwj8H?
The salary for this Senior Back Office Supervisor role at sTRP3hFwZB84jWGcCVwj8H is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Back Office Supervisor position at sTRP3hFwZB84jWGcCVwj8H located?
This Senior Back Office Supervisor role at sTRP3hFwZB84jWGcCVwj8H is based in Mumbai, Maharashtra, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Back Office Supervisor role at sTRP3hFwZB84jWGcCVwj8H full-time or part-time?
This is listed as a Full time position. It is posted as a Senior Back Office Supervisor role in the Non-Voice department at sTRP3hFwZB84jWGcCVwj8H.
Which team or department does the Senior Back Office Supervisor at sTRP3hFwZB84jWGcCVwj8H belong to?
This Senior Back Office Supervisor position is part of the Non-Voice department at sTRP3hFwZB84jWGcCVwj8H. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Back Office Supervisor position at sTRP3hFwZB84jWGcCVwj8H?
Click the "Apply Now" button on this page. You will be redirected to sTRP3hFwZB84jWGcCVwj8H's official application portal hosted on workable where you can submit your application directly.
When was the Senior Back Office Supervisor job at sTRP3hFwZB84jWGcCVwj8H posted?
This Senior Back Office Supervisor position at sTRP3hFwZB84jWGcCVwj8H was posted on Dec 30, 2025. Apply as soon as possible — early applications are often reviewed first.
Senior Back Office Supervisor
sTRP3hFwZB84jWGcCVwj8H
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