Autobody CSR

eBH6ReCY3eCqkdBXZzEWfD· Bremerton Collision Center
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📍 Bremerton, Washington, United StatesFull time

About this role

Position Overview:

CSN Collision is seeking an energetic and customer-oriented Autobody Customer Service Representative (CSR) to join our dynamic team. The CSR will be the first point of contact for our customers, providing exceptional service and support throughout the repair process. Our ideal candidate thrives in a fast-paced environment and can effectively communicate with clients, manage their expectations, and coordinate scheduling for repair services.

Key Responsibilities:

  • Greeting customers and providing them with information about our services.
  • Creating and maintaining repair orders, scheduling appointments, and ensuring timely communication with customers regarding the status of their repairs.
  • Handling customer inquiries and resolving issues promptly and professionally.
  • Collaborating with technicians and the management team to ensure quality repairs are completed on time.
  • Processing insurance claims and assisting customers with paperwork and necessary documentation.
  • Ensuring customer satisfaction by following up after service completion to confirm satisfaction and address any concerns.

Qualifications:

  • High school diploma or equivalent (required).
  • Previous experience in customer service, preferably in the automotive or collision repair industry (preferred).
  • Strong verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to work effectively in a fast-paced and team-oriented environment.
  • Proficient in computer software and customer management systems.
  • Valid driver's license is required.

Personal Attributes:

  • Professional demeanor and positive attitude.
  • Strong problem-solving skills and ability to handle difficult situations with clients.
  • Commitment to providing an exceptional customer experience.
  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • Vision care
  • Wellness program
  • Performance based team pay (Please enquire within)

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Overtime

Supplemental Pay:

  • Bonus pay
  • Overtime pay
  • Signing bonus

 

We appreciate the time that all applicants have taken when applying for this position, however, only the candidates that are chosen for an interview will be notified by phone or email. Please note, all matters of confidentiality will be strictly adhered to at all times.

Frequently Asked Questions

Is the salary disclosed for the Autobody CSR position at eBH6ReCY3eCqkdBXZzEWfD?
The salary for this Autobody CSR role at eBH6ReCY3eCqkdBXZzEWfD is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Autobody CSR position at eBH6ReCY3eCqkdBXZzEWfD located?
This Autobody CSR role at eBH6ReCY3eCqkdBXZzEWfD is based in Bremerton, Washington, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Autobody CSR role at eBH6ReCY3eCqkdBXZzEWfD full-time or part-time?
This is listed as a Full time position. It is posted as a Autobody CSR role in the Bremerton Collision Center department at eBH6ReCY3eCqkdBXZzEWfD.
Which team or department does the Autobody CSR at eBH6ReCY3eCqkdBXZzEWfD belong to?
This Autobody CSR position is part of the Bremerton Collision Center department at eBH6ReCY3eCqkdBXZzEWfD. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Autobody CSR position at eBH6ReCY3eCqkdBXZzEWfD?
Click the "Apply Now" button on this page. You will be redirected to eBH6ReCY3eCqkdBXZzEWfD's official application portal hosted on workable where you can submit your application directly.
When was the Autobody CSR job at eBH6ReCY3eCqkdBXZzEWfD posted?
This Autobody CSR position at eBH6ReCY3eCqkdBXZzEWfD was posted on Oct 18, 2024. Apply as soon as possible — early applications are often reviewed first.
Autobody CSR
eBH6ReCY3eCqkdBXZzEWfD
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