Manager, Engineering

Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities. By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.

We are hiring an experienced Engineering Manager to lead and grow one of our cross-functional engineering teams. You will be responsible for ensuring the delivery of high-quality software, fostering a culture of collaboration, and supporting engineers in their professional growth.  This is a hands-on leadership role: while you won’t be expected to be coding full-time, you should be capable of diving into technical discussions and guiding architectural decisions. The Engineering Manager will collaborate closely with product, frontend, DevOps, and QA teams to deliver reliable, scalable, and secure systems.

As an Engineering Manager, you will do the following:

• Lead, coach, and develop a team of software engineers, setting clear goals and providing regular feedback.

• Partner with Product Managers and other stakeholders to define and deliver on the team’s roadmap.
• You will be expected to keep the roadmap constantly up to date
• Ensure high standards of software quality through code reviews, architecture discussions, and best practices.
• Drive continuous improvement in delivery practices (agile, DevOps, testing).
• Build an inclusive, collaborative, and high-performing team culture.
• Act as the escalation point for technical and delivery challenges within the team.
• Support hiring efforts, onboarding, and career development for engineers.
• Balance delivery speed with platform stability, availability, and cost-effectiveness.
• Design, develop, and maintain backend services and APIs using TypeScript, Node.js, and Express and frontend services using React.
• Troubleshoot and resolve production issues in collaboration with DevOps and support teams.
• Participate in architectural discussions and propose improvements.

Required:

• Excellent communication skills – able to work with both technical and non-technical stakeholders.
• Ability to balance technical trade-offs with business priorities.
• Experience running agile delivery processes (Scrum, Kanban, or similar).
• Proven track record of leading engineering teams (2+ years as EM, TL, or equivalent).
• Strong experience with TypeScript, Node.js, and Express and React (or comparable stacks)
• Solid understanding of REST API design principles and best practices.
• Experience with asynchronous programming, error handling, and performance optimization in Node.js.
• Familiarity with containerized deployments (Docker, Kubernetes, or Nomad).
• Experience with Git-based workflows (GitHub, GitLab, or similar).

Nice to Have:

• Familiarity with PHP/Laravel (for interaction with our legacy platform).
• Understanding of security best practices for backend services.
• Experience with automated testing frameworks (Jest, Mocha, Cypress).
• Exposure to distributed or microservices-based architectures.

At Reliance Health, we prioritize our people and their well-being. Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy:

• Remote-First Environment
  Work from anywhere while staying connected to a vibrant, collaborative team.
• Competitive Salary and Benefits
  We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.
• Premium Health Insurance
  Comprehensive health coverage for you and your family, because your well-being comes first.
• Unlimited Leave
  Take the time you need when you need it—no limits, no questions.
• Meaningful Impact
  Play a key role in transforming customer experiences and shaping healthcare innovation.
• Collaborative Work Culture
  Join a supportive, inclusive, and team-focused environment that celebrates diversity.
• Growth Opportunities
  Access tools, mentorship, and resources to elevate your skills and career.
• Learning & Development Allowance
  We provide an allowance to support your ongoing professional growth and skill enhancement.

This is more than a job—it's a chance to grow, thrive, and make a real difference. At Reliance Health, your journey matters.