Senior Customer Supply Officer - APAC

Exotec is at the forefront of technological excellence in order to redefine the relationship between humans and robots. Our solutions are contributing to the success of some of the largest brands in retail and e-Commerce by revolutionizing the way they fulfill their orders to the end consumers, all while mitigating labor constraints and increasing workplace safety. 

Through the unification of artificial intelligence and high-performance hardware, our robotic solutions are now deployed across the globe and our exponential growth has led us to become the first industrial unicorn in France. 

Working at Exotec is an exciting opportunity to give purpose to your skills. Learn and grow with over 800 ExoPeople around the world to help turn your ideas into a reality. 

Your Role

You manage project-based B2B orders from validation to delivery and invoicing, ensuring accuracy, reliability, and on-time performance.

This is a highly autonomous role in a non-routine environment, requiring strong multitasking, attention to detail, and the ability to manage demanding stakeholders.

• Own the full order-to-cash process (order validation, processing, delivery, invoicing) for APAC
• Perform rigorous order checks (pricing, timelines, product references, availability)
• Perform Procurement tasks (Purchase orders, receptions) in cooperation with Purchasing teams and European Supply Chain
• Purchase and coordinate local transport from port arrival or local supplier to customer delivery in APAC
• Manage international logistics and customs, including complex flows (e.g. South Korea)
• Negotiate and challenge requirements (lead times, transport, cost ownership) with integrators
• Act as main point of contact for demanding B2B customers on Supply topics
• Manage internal orders for Service Center and Marketing
• Manage limited Finished Product local stock.
• Resolve operational issues directly and ensure continuity of delivery
• Work closely with Sales, Finance, and Operations, both in Japan and France

• Experience in B2B order management, logistics, or supply chain

• Background in project-based or technical environments (industrial, automotive, automation etc.)
• Strong understanding and practice of ERP (ideally SAP) and order-to-cash processes
• High attention to detail and sense of ownership
• Excellent communication and negotiation skills
• Autonomous, resourceful, and comfortable in a non-routine environment
• Ability to travel to France and inside APAC seldomly

Languages:

• English & Japanese required
• Korean is an advantage

• 20 days of vacation
• Health insurance
• Company defined contribution pension plan
• Numerous training and development opportunities

If interested, please submit your CV in English for further review by our global Talent Acquisition team.

Exotec is an equal opportunity employer and all applicants will be considered without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, medical condition, military or veteran status, genetic information, marital status, ethnicity, or any other protected classification, in accordance with applicable federal, state, and local laws. We provide an inclusive work environment that respects all differences.