Implementation Resource Manager

Hsi· Australia - Donesafe
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📍 Perth, Western Australia, AustraliaFull time

About this role

Job Summary

The Implementation Resource Manager will oversee the allocation, utilization, and development of Implementation personnel and resources. This role is critical in ensuring that delivery projects are staffed effectively, resources are optimized, and business objectives are met on time and within budget.

Essential Functions

  • Resource Planning & Allocation:
    • Manage the assignment of implementation team members to projects based on skill sets, availability, and project requirements.
    • Maintain a real-time view of resource capacity and forecast future needs.
    • Identify and resolve delivery resource conflicts or bottlenecks
    •  Workforce Management:
    • Collaborate with HR and department leads to recruit, onboard, and retain implementation team members.
    • Monitor performance and support professional development of implementation team members
  • Reporting & Analytics:
    • Develop and maintain dashboards and reports on resource utilization, productivity, and capacity planning.
    • Provide insights and recommendations to improve efficiency.
  • Process Improvement:
    • Implement best practices in resource management and contribute to continuous improvement initiatives.
    • Support the adoption of tools and systems for resource tracking and planning.

Qualifications and Experience

  • Bachelor’s degree in Information Technology, Business Administration, or a related field.
  • 5+ years of experience in IT resource or project management.
  • Experience leading technical teams
  • Strong understanding of IT roles, skills, and technologies.
  • Proficiency in resource management tools (e.g., Rocket Lane, MS Project, ServiceNow, or similar).
  • Excellent communication, negotiation, and organizational skills.
  • PMP, ITIL, or similar certifications are a plus.
  • Access to a confidential and free EAP Service (Employee Assistance Program)
  • Birthday Bonus Day – A day of paid leave for your birthday!
  • Access to FlareHR Employee Benefits & Discounts, including Novated Leasing
  • Tuition Reimbursement – We are constantly looking to foster development and growth which is why we support eligible employees with education expenses. 
  • Volunteer Leave – We believe in giving back and supporting activities that serve the community which is why our employee’s are entitled to 16 hours of volunteer leave per year to support causes that align with our mission ‘Connection Workplace Safety, Compliance and Employee Development’
  • Free Skin Checks & Flu Vaccines
  • A flexible and hybrid working environment - with free Coffee and Snacks in the office!
  • Office Lunch provided monthly
  • A collaborative and supportive team-based environment

Frequently Asked Questions

Is the salary disclosed for the Implementation Resource Manager position at Hsi?
The salary for this Implementation Resource Manager role at Hsi is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Implementation Resource Manager position at Hsi located?
This Implementation Resource Manager role at Hsi is based in Perth, Western Australia, Australia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Implementation Resource Manager role at Hsi full-time or part-time?
This is listed as a Full time position. It is posted as a Implementation Resource Manager role in the Australia - Donesafe department at Hsi.
Which team or department does the Implementation Resource Manager at Hsi belong to?
This Implementation Resource Manager position is part of the Australia - Donesafe department at Hsi. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Implementation Resource Manager position at Hsi?
Click the "Apply Now" button on this page. You will be redirected to Hsi's official application portal hosted on workable where you can submit your application directly.
When was the Implementation Resource Manager job at Hsi posted?
This Implementation Resource Manager position at Hsi was posted on Jun 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Implementation Resource Manager
Hsi
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