Customer Service Officer ACMV

cVzy4Zi49yLx9EZznjyX2v
Apply Now ↗
📍 Singapore, Singapore, SingaporeFull time

About this role

- Coordinate and optimize daily technician schedules, strategically pairing teams with jobs to ensure maximum efficiency and service delivery.
- Act as the primary point of contact for Management Agent (MA) inquiries, professionally handling communications via phone, email, and WhatsApp.
- Prepare accurate quotations for repair or replacement works, proactively following up with customers for approval and recording job confirmations for tracking purposes.
- Prepare and submit essential safety and regulatory documentation, including Risk Assessments (RA), Safe Work Procedures (SWP), and Method of Statements (MOS) for servicing works.
- Maintain meticulous records of job confirmations, contractor summary sheets, and project milestones (e.g., WRPC, SE) for both internal and client reporting.
- Arrange for necessary site entries and work permits with building management, and liaise with suppliers to check parts availability for upcoming repairs.
- Provide proactive status updates to clients regarding technician arrival times, and resolve service-related feedback or complaints to maintain high satisfaction levels.
- Perform any other tasks as assigned by the Manager or Management.

Frequently Asked Questions

Is the salary disclosed for the Customer Service Officer ACMV position at cVzy4Zi49yLx9EZznjyX2v?
The salary for this Customer Service Officer ACMV role at cVzy4Zi49yLx9EZznjyX2v is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Officer ACMV position at cVzy4Zi49yLx9EZznjyX2v located?
This Customer Service Officer ACMV role at cVzy4Zi49yLx9EZznjyX2v is based in Singapore, Singapore, Singapore. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Officer ACMV role at cVzy4Zi49yLx9EZznjyX2v full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Officer ACMV role at cVzy4Zi49yLx9EZznjyX2v.
How do I apply for the Customer Service Officer ACMV position at cVzy4Zi49yLx9EZznjyX2v?
Click the "Apply Now" button on this page. You will be redirected to cVzy4Zi49yLx9EZznjyX2v's official application portal hosted on workable where you can submit your application directly.
When was the Customer Service Officer ACMV job at cVzy4Zi49yLx9EZznjyX2v posted?
This Customer Service Officer ACMV position at cVzy4Zi49yLx9EZznjyX2v was posted on May 4, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Officer ACMV
cVzy4Zi49yLx9EZznjyX2v
Apply for this role ↗

You'll be redirected to cVzy4Zi49yLx9EZznjyX2v's official application page on workable.