Senior Payments & Banking Officer

Role Overview

We are seeking a highly proactive and commercially driven Senior Payments & Banking Officer to take full ownership of global payment and banking infrastructure across key regions.

This is a hands-on leadership role focused on building, optimizing, and safeguarding robust PSP and banking relationships to ensure maximum deposit and withdrawal performance, operational redundancy, liquidity efficiency, and business continuity across international markets.

The ideal candidate is a strategic problem-solver with a strong ownership mindset, capable of managing both PSP ecosystems and banking partnerships within complex, high-risk, and cross-border environments.

What This Role Is Really About

This position requires end-to-end ownership of payment performance and banking coverage across multiple regions.

You will be expected to:

• Proactively identify gaps in payment and banking infrastructure
• Build and maintain strong PSP and banking relationships globally
• Ensure operational continuity across payment rails and banking channels
• React quickly and effectively to disruptions affecting payment processing or banking operations
• Support the company’s global expansion through scalable payment and banking solutions

Key Functions:

Global PSP & Banking Strategy

• Analyse and optimize existing payment and banking infrastructure across regions including Asia, LATAM, MENA, Africa, and Europe
• Develop and maintain a scalable global coverage roadmap for PSPs, banking partners, acquirers, and local payment methods
• Ensure each key market has reliable, compliant, and redundant payment and banking solutions
• Manage relationships with banks, EMIs, payment institutions, and financial partners
• Support the opening, maintenance, and optimization of corporate banking and merchant accounts
• Take full ownership of payment and banking performance across assigned region

PSP, Banking & Provider Management

• Source and onboard new PSPs, acquirers, banks, EMIs, APMs, and local payment providers
• Lead due diligence processes, commercial negotiations, and provider selection
• Coordinate onboarding and integration processes with internal and external stakeholders
• Maintain strong relationships with banking partners to ensure operational stability and support
• Stay informed on global banking regulations, payment trends, compliance developments, and emerging technologies
  

Crisis Management & Business Continuity

• Take immediate ownership during PSP disruptions, banking issues, account freezes, settlement delays, or regulatory challenges
• Act with urgency to restore payment flows and protect operational continuity
• Implement backup banking and payment solutions when required
• Ensure proper contingency planning and redundancy across providers and banking partners

Performance Monitoring & Optimization

• Monitor and analyse:
  • Transaction approval and success rates
  • Deposit and withdrawal performance
  • Banking efficiency and settlement timelines
  • PSP and banking costs, including fees and FX exposure
• Optimize provider routing, settlement flows, and banking structures
• Drive initiatives to improve conversion, reduce friction, and support revenue growth
• Ensure payment and banking operations align with business scalability and client experience

Core Competencies and Required Background:

Minimum 3–5 years of experience in payments, banking operations, treasury, PSP management, or financial operations.

• Experience within:
  • Forex / CFD / high-risk industries
  • Fintech or global online payment environments
• Strong understanding of:
  • PSP ecosystems and banking infrastructure
  • Cross-border payments and international banking operations
  • EMIs, safeguarding structures, settlements, and liquidity management
  • High-risk merchant environments and operational challenges
• Proven ability to:
  • Build PSP and banking coverage across multiple regions
  • Manage banking relationships and payment continuity
  • Handle operational disruptions, compliance challenges, and provider escalations
• Experience working with:
  • Banking partners and financial institutions
  • Technical integration teams and APIs
  • Commercial negotiations and performance analytics

Benefits:

• Competitive Remuneration Package
• Private Health Insurance scheme
• Provident Fund Scheme
• Flexible Work Arrangements (Hybrid Model)
• Discretionary Performance-based Bonus
• Performance-oriented and rewarding company culture.
• Highly Motivated Environment

Who we are:

At our team, we foster a culture of continuous learning, collaboration, and inclusivity. We celebrate diversity and encourage employees to bring their authentic selves to work. Our dynamic and fast-paced environment provides ample opportunities for professional growth and development.

Recruitment Process:

• CV Review
• Invitation to online Interview
• Final Interview
• Job Offer to successful candidate