Technical Support Engineer
Ineos Automotive
Full time
Application Support Engineer
About this role
- Analyzing and troubleshooting the malfunction of running applications as a second level support
- Investigating and handling customers reported Issues, Requests and Inquiries.
- Reporting any production related issue to internal stakeholders.
- Maintaining the availability of 24/7 production environments.
- Installation and deployments of new releases/fixes of payment systems applications.
- Handling the out of work hours calls and notifications related to production issues in addition to planned maintenance activities on production environments based on the predefined On Call Matrix.
- Bachelor’s degree in engineering, Computer Science or a related discipline
- +2 years of relevant experience.
- Strong knowledge in querying databases (SQL).
- Strong troubleshooting and problem-solving skills.
- Good knowledge about client/server communication, API, Web services, and XML.
- Experience working with UNIX/Linux operating system.
- Experience in Shell scripting.
- Excellent communication skills both verbal and written.
- The ability to convey ideas to both technical and non-technical customers in a professional manner.
- Sets an example of integrity, ethical behavior and professionalism.
- Knowledge of one or more of ISO 8583, Financial Transactions Processing, Mobile Payment, and Instant Payment is a plus.
Frequently Asked Questions
Is the salary disclosed for the Application Support Engineer position at Egyptian Banks Company?
The salary for this Application Support Engineer role at Egyptian Banks Company is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Application Support Engineer position at Egyptian Banks Company located?
This Application Support Engineer role at Egyptian Banks Company is based in The 5th Settlement, New Cairo 1, Egypt. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Application Support Engineer role at Egyptian Banks Company full-time or part-time?
This is listed as a Full time position. It is posted as a Application Support Engineer role at Egyptian Banks Company.
How do I apply for the Application Support Engineer position at Egyptian Banks Company?
Click the "Apply Now" button on this page. You will be redirected to Egyptian Banks Company's official application portal hosted on workable where you can submit your application directly.
When was the Application Support Engineer job at Egyptian Banks Company posted?
This Application Support Engineer position at Egyptian Banks Company was posted on Apr 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Application Support Engineer
Egyptian Banks Company
You'll be redirected to Egyptian Banks Company's official application page on workable.