Sr. Specialist, Information Security (Risk)
Egyptian Banks Company
Full time
Engineer, EFT Application Support
About this role
- Analyze and troubleshoot malfunctions in running applications as part of second-level support.
- Investigate and handle customer-reported issues, service requests, and inquiries.
- Escalate and report production-related issues to internal stakeholders in a timely manner.
- Ensure the availability and stability of 24/7 production environments.
- Perform installation and deployment of new releases and fixes for payment system applications.
- Participate in on-call rotations, handling out-of-hours incidents and notifications related to production issues.
- Support planned maintenance activities on production environments according to the predefined on-call matrix.
- Bachelor’s degree in Computer Science, Computer Information Systems, or an equivalent discipline.
- 3–5 years of relevant experience in EFT application support or a similar technical support role.
- Strong understanding of client/server communication models.
- Hands-on experience with APIs, web services, and XML.
- Proficiency in UNIX/Linux operating systems.
- Solid knowledge of ISO 8583 standards and financial transaction processing.
- Experience with mobile payment systems.
- Working knowledge of shell scripting.
Frequently Asked Questions
Is the salary disclosed for the Engineer, EFT Application Support position at Egyptian Banks Company?
The salary for this Engineer, EFT Application Support role at Egyptian Banks Company is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Engineer, EFT Application Support position at Egyptian Banks Company located?
This Engineer, EFT Application Support role at Egyptian Banks Company is based in Cairo, Cairo Governorate, Egypt. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Engineer, EFT Application Support role at Egyptian Banks Company full-time or part-time?
This is listed as a Full time position. It is posted as a Engineer, EFT Application Support role at Egyptian Banks Company.
How do I apply for the Engineer, EFT Application Support position at Egyptian Banks Company?
Click the "Apply Now" button on this page. You will be redirected to Egyptian Banks Company's official application portal hosted on workable where you can submit your application directly.
When was the Engineer, EFT Application Support job at Egyptian Banks Company posted?
This Engineer, EFT Application Support position at Egyptian Banks Company was posted on Dec 30, 2025. Apply as soon as possible — early applications are often reviewed first.
Engineer, EFT Application Support
Egyptian Banks Company
You'll be redirected to Egyptian Banks Company's official application page on workable.