Dutch Sales and Customer Advisor, Athens Greece
ksqQWUKydY1mnro5cYQC2Y· BPO_GRE6
About this role
Provides telephone and administrative support to the business in relation to call and document management. Performs a basic analysis of information for the correct telephone management, providing a solution to the client in line with the guidelines and values of the company.
- Establish positive engagement with the customers, build relationships and demonstrate fair treatment
- Conduct affordability assessments in order to fully understand each customer's financial situation and, where appropriate, set up reasonable repayment plans
- Explain the benefits of reaching their "debt free day", providing clear timescales and information in line with their repayment plans
- Provide guidance to customers on the availability of free money advice
- Maintain system notes, ensuring records of calls are complete, accurate, professional and a true reflection of the conversation
Knowledge and skills:
- Experience in customer service, contact center experience is desirable
- Excellent communication and interpersonal skills, with the ability to showcase empathy and confidence towards a diverse customer base
- Service oriented and problem solving mindset
- Patience and calmness in all situations
- Ability to work both independently and as a member of a team
- Desire and energy striving for excellence and quality within the business
- Native/ Proficient Dutch skills
- English Language Skills (B2 level or above)
- 1450 Eur x 14 salaries
- Bonus: up to 15% on monthly gross salary
- Ticket restaurant every month: 80 €
- Private Medical and Accident Insurance
- 2 weeks free accommodation
- Flight ticket
- Mon-Fri office hours work schedule
- Hybrid work model from Athens office
Frequently Asked Questions
Is the salary disclosed for the Dutch Sales and Customer Advisor, Athens Greece position at ksqQWUKydY1mnro5cYQC2Y?
The salary for this Dutch Sales and Customer Advisor, Athens Greece role at ksqQWUKydY1mnro5cYQC2Y is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Dutch Sales and Customer Advisor, Athens Greece position at ksqQWUKydY1mnro5cYQC2Y located?
This Dutch Sales and Customer Advisor, Athens Greece role at ksqQWUKydY1mnro5cYQC2Y is based in Athens, Attica, Greece. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Dutch Sales and Customer Advisor, Athens Greece role at ksqQWUKydY1mnro5cYQC2Y full-time or part-time?
This is listed as a Full time position. It is posted as a Dutch Sales and Customer Advisor, Athens Greece role in the BPO_GRE6 department at ksqQWUKydY1mnro5cYQC2Y.
Which team or department does the Dutch Sales and Customer Advisor, Athens Greece at ksqQWUKydY1mnro5cYQC2Y belong to?
This Dutch Sales and Customer Advisor, Athens Greece position is part of the BPO_GRE6 department at ksqQWUKydY1mnro5cYQC2Y. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Dutch Sales and Customer Advisor, Athens Greece position at ksqQWUKydY1mnro5cYQC2Y?
Click the "Apply Now" button on this page. You will be redirected to ksqQWUKydY1mnro5cYQC2Y's official application portal hosted on workable where you can submit your application directly.
When was the Dutch Sales and Customer Advisor, Athens Greece job at ksqQWUKydY1mnro5cYQC2Y posted?
This Dutch Sales and Customer Advisor, Athens Greece position at ksqQWUKydY1mnro5cYQC2Y was posted on Jun 28, 2022. Apply as soon as possible — early applications are often reviewed first.
Dutch Sales and Customer Advisor, Athens Greece
ksqQWUKydY1mnro5cYQC2Y
You'll be redirected to ksqQWUKydY1mnro5cYQC2Y's official application page on workable.