French Sales Agent - Barcelona Spain
ksqQWUKydY1mnro5cYQC2Y· BPO_GRE3
About this role
We are recruiting tech savvy experts to support the users of a world leader company in in technology services.
Tech-savviness is a requirement and we have learned from experience that the most successful experts are those that love the internet and are comfortable researching topics online.
As a Technical Support Expert your responsibilities will be:
- Interact with users via email, phone, and chat
- Analyze and evaluate users’ specific account setups and previous interactions to recommend solutions
- Troubleshoot technical questions including software, hardware, and logistic questions
- Escalate complex issues and provide context to the reason for the escalation
To be successful in this role you need:
- Native level of French and C1 level of English
- Previous customer facing experience (B2B or B2C)
- Prior experience in multi-channel customer support
- Experience working within a metric and target focused work environment
- Excellent listening and communication skills, written and verbal
- Demonstrated ability to work through complex technical problems
- Strong attention to detail
What do we offer:
- Full-time (39 hours/week) from 08.00 until 22.00, from Monday to Sunday
- Relocation Package:
- Flight/Train tickets
- 600€ after 1 month in the company
- PCR test cost compensation
- Salary: 19.220,00€ gross/year
- Continuous training and development program
- Employment with the world's largest provider of contact center services
- Excellent work environment, great colleagues, social arrangements and personal development
- Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team
Frequently Asked Questions
Is the salary disclosed for the French Sales Agent - Barcelona Spain position at ksqQWUKydY1mnro5cYQC2Y?
The salary for this French Sales Agent - Barcelona Spain role at ksqQWUKydY1mnro5cYQC2Y is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the French Sales Agent - Barcelona Spain position at ksqQWUKydY1mnro5cYQC2Y located?
This French Sales Agent - Barcelona Spain role at ksqQWUKydY1mnro5cYQC2Y is based in Barcelona, Catalonia, Spain. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the French Sales Agent - Barcelona Spain role at ksqQWUKydY1mnro5cYQC2Y full-time or part-time?
This is listed as a Full time position. It is posted as a French Sales Agent - Barcelona Spain role in the BPO_GRE3 department at ksqQWUKydY1mnro5cYQC2Y.
Which team or department does the French Sales Agent - Barcelona Spain at ksqQWUKydY1mnro5cYQC2Y belong to?
This French Sales Agent - Barcelona Spain position is part of the BPO_GRE3 department at ksqQWUKydY1mnro5cYQC2Y. See the full job description for more information about the team structure and responsibilities.
How do I apply for the French Sales Agent - Barcelona Spain position at ksqQWUKydY1mnro5cYQC2Y?
Click the "Apply Now" button on this page. You will be redirected to ksqQWUKydY1mnro5cYQC2Y's official application portal hosted on workable where you can submit your application directly.
When was the French Sales Agent - Barcelona Spain job at ksqQWUKydY1mnro5cYQC2Y posted?
This French Sales Agent - Barcelona Spain position at ksqQWUKydY1mnro5cYQC2Y was posted on Nov 19, 2021. Apply as soon as possible — early applications are often reviewed first.
French Sales Agent - Barcelona Spain
ksqQWUKydY1mnro5cYQC2Y
You'll be redirected to ksqQWUKydY1mnro5cYQC2Y's official application page on workable.