Polish Customer Advisor - GRE1

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📍 Lisbon, Lisbon, PortugalFull time

About this role

Cross Border Talents is recruiting Polish Customer Advisor to work in Lisbon, Portugal.

Are you passionate about customer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Over the last years, they have been recognized as an excellent company to work for and one of the best customer services provider company considered several times the best company to work for in Portugal by the Great Place to Work Institute and twice by Exame Magazine.

Your mission as a customer support agent is to support their activities offering the best quality service to their customers while working with prestigious worldwide brands.


Your Role as a Customer Advisor:

  • Represent a worldwide brand:
  • Integrate a multicultural environment;
  • Develop customer relationships and grant the best experience for the customer;
  • Troubleshoot through the use of open questions, support documents, and system training;
  • Offer recommendations to common problems or frequently asked questions.
  • Native Polish Speaker
  • Good in English
  • Typing Speed: 20 words per minute.
  • Availability to work in rotating shifts
  • Good computer skills;
  • Any kind of previous experience or contact with clients
  • Excellent communication skills;
  • Good listening and empathy skills;
  • Good time management skills;
  • Team spirit and flexibility.
  • Competitive salary;
  • Meal vouchers;
  • Fixed-term, renewable employment contract;
  • Private health insurance after 6 months of contract signature (additionally to the standard insurance).
  • Airport pick-up and administrative assistance with your registration in Portugal;
  • Reimbursement of your flight expenses
  • Accommodation in one of our Client's company’s shared apartments;
  • Free Portuguese lessons, sports activities and much more!!

Frequently Asked Questions

Is the salary disclosed for the Polish Customer Advisor - GRE1 position at ksqQWUKydY1mnro5cYQC2Y?
The salary for this Polish Customer Advisor - GRE1 role at ksqQWUKydY1mnro5cYQC2Y is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Polish Customer Advisor - GRE1 position at ksqQWUKydY1mnro5cYQC2Y located?
This Polish Customer Advisor - GRE1 role at ksqQWUKydY1mnro5cYQC2Y is based in Lisbon, Lisbon, Portugal. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Polish Customer Advisor - GRE1 role at ksqQWUKydY1mnro5cYQC2Y full-time or part-time?
This is listed as a Full time position. It is posted as a Polish Customer Advisor - GRE1 role in the BPO_GRE1 department at ksqQWUKydY1mnro5cYQC2Y.
Which team or department does the Polish Customer Advisor - GRE1 at ksqQWUKydY1mnro5cYQC2Y belong to?
This Polish Customer Advisor - GRE1 position is part of the BPO_GRE1 department at ksqQWUKydY1mnro5cYQC2Y. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Polish Customer Advisor - GRE1 position at ksqQWUKydY1mnro5cYQC2Y?
Click the "Apply Now" button on this page. You will be redirected to ksqQWUKydY1mnro5cYQC2Y's official application portal hosted on workable where you can submit your application directly.
When was the Polish Customer Advisor - GRE1 job at ksqQWUKydY1mnro5cYQC2Y posted?
This Polish Customer Advisor - GRE1 position at ksqQWUKydY1mnro5cYQC2Y was posted on Feb 4, 2022. Apply as soon as possible — early applications are often reviewed first.
Polish Customer Advisor - GRE1
ksqQWUKydY1mnro5cYQC2Y
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