Slovak Customer Advisor | Athens Greece
ksqQWUKydY1mnro5cYQC2Y· BPO_GRE3
About this role
At the moment Cross Border Talents is looking for Slovak speakers to work in Athens, Greece. Are you interested in moving abroad?
Your Role as a Customer Technical Advisor:
- Respond and record consumer inquiries/questions raised through free phone lines for customers;
- Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;
- Ensure Client complaints are dealt with and logged in line with the company’s complaints escalation policy;
- Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
- Troubleshoot through the use of open questions, support documents, and system training;
- Offer recommendations to common problems or frequently asked questions.
Requirements for the Customer Technical Advisor:
- High School Diploma or Higher
- Native/Fluent Slovak;
- Good level of English (C1);
- Writing speed: 20 words per minute
- Active Listening
- Good Problem Solving Skills
- Strong troubleshooting skills
Cross Border Talent's Offer:
- Paid travel Expenses;
- Accommodation in a hotel for the first 14 days, while at the same time there will be a company looking for a house according to your expectations;
- Renewable contract of 12 months;
- Health Coverage and Private Health Care;
- Attractive Salary with performance bonus;
- Working hours: 40h per week = is 8 hours per day / 5 days a week;
- Greek lessons
- Free Real Estate Agency Fee
Frequently Asked Questions
Is the salary disclosed for the Slovak Customer Advisor | Athens Greece position at ksqQWUKydY1mnro5cYQC2Y?
The salary for this Slovak Customer Advisor | Athens Greece role at ksqQWUKydY1mnro5cYQC2Y is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Slovak Customer Advisor | Athens Greece position at ksqQWUKydY1mnro5cYQC2Y located?
This Slovak Customer Advisor | Athens Greece role at ksqQWUKydY1mnro5cYQC2Y is based in Athens, Attica, Greece. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Slovak Customer Advisor | Athens Greece role at ksqQWUKydY1mnro5cYQC2Y full-time or part-time?
This is listed as a Full time position. It is posted as a Slovak Customer Advisor | Athens Greece role in the BPO_GRE3 department at ksqQWUKydY1mnro5cYQC2Y.
Which team or department does the Slovak Customer Advisor | Athens Greece at ksqQWUKydY1mnro5cYQC2Y belong to?
This Slovak Customer Advisor | Athens Greece position is part of the BPO_GRE3 department at ksqQWUKydY1mnro5cYQC2Y. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Slovak Customer Advisor | Athens Greece position at ksqQWUKydY1mnro5cYQC2Y?
Click the "Apply Now" button on this page. You will be redirected to ksqQWUKydY1mnro5cYQC2Y's official application portal hosted on workable where you can submit your application directly.
When was the Slovak Customer Advisor | Athens Greece job at ksqQWUKydY1mnro5cYQC2Y posted?
This Slovak Customer Advisor | Athens Greece position at ksqQWUKydY1mnro5cYQC2Y was posted on Jul 28, 2021. Apply as soon as possible — early applications are often reviewed first.
Slovak Customer Advisor | Athens Greece
ksqQWUKydY1mnro5cYQC2Y
You'll be redirected to ksqQWUKydY1mnro5cYQC2Y's official application page on workable.