Dutch Travel Customer Support - Katowice, Poland

ksqQWUKydY1mnro5cYQC2Y· BPO_PL1
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📍 Katowice, Silesian Voivodeship, PolandFull time

About this role

Tasks:

- Responding to customers via phone, chat, and e-mail (outbound and inbound).

- Support customers with travel difficulties.

- Change the reservation both in time and destination, change of personal data

- Advise partners on flights, products, prices, fares, rules, and online services

contributing to the success of our client.

- Dealing with cancellations and refunds

Requirements:

- Dutch C1 and English B2 (both spoken and written)

- Excellent technical skills (MS Office, Browsers, general computer skills)

- Positive energy, enjoy communicating with customers and colleagues

- Previous experience in Customer service, digital service platforms and CRM tools is

an advantage

What do we offer you?

- Work for the largest, well-known Trip.com company

- Salary: 9000 PLN gross monthly

- 1st contract – probation – 3 months (training is paid from day 1).

- Private medical care (Luxmed),

- Group insurance program, sports, and leisure program (My benefit),

- A very dynamic and international work environment with plenty of career

opportunities,

- Social activities, events, and celebrations,

- Multinational environment.

Frequently Asked Questions

Is the salary disclosed for the Dutch Travel Customer Support - Katowice, Poland position at ksqQWUKydY1mnro5cYQC2Y?
The salary for this Dutch Travel Customer Support - Katowice, Poland role at ksqQWUKydY1mnro5cYQC2Y is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Dutch Travel Customer Support - Katowice, Poland position at ksqQWUKydY1mnro5cYQC2Y located?
This Dutch Travel Customer Support - Katowice, Poland role at ksqQWUKydY1mnro5cYQC2Y is based in Katowice, Silesian Voivodeship, Poland. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Dutch Travel Customer Support - Katowice, Poland role at ksqQWUKydY1mnro5cYQC2Y full-time or part-time?
This is listed as a Full time position. It is posted as a Dutch Travel Customer Support - Katowice, Poland role in the BPO_PL1 department at ksqQWUKydY1mnro5cYQC2Y.
Which team or department does the Dutch Travel Customer Support - Katowice, Poland at ksqQWUKydY1mnro5cYQC2Y belong to?
This Dutch Travel Customer Support - Katowice, Poland position is part of the BPO_PL1 department at ksqQWUKydY1mnro5cYQC2Y. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Dutch Travel Customer Support - Katowice, Poland position at ksqQWUKydY1mnro5cYQC2Y?
Click the "Apply Now" button on this page. You will be redirected to ksqQWUKydY1mnro5cYQC2Y's official application portal hosted on workable where you can submit your application directly.
When was the Dutch Travel Customer Support - Katowice, Poland job at ksqQWUKydY1mnro5cYQC2Y posted?
This Dutch Travel Customer Support - Katowice, Poland position at ksqQWUKydY1mnro5cYQC2Y was posted on Oct 9, 2024. Apply as soon as possible — early applications are often reviewed first.
Dutch Travel Customer Support - Katowice, Poland
ksqQWUKydY1mnro5cYQC2Y
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