Norwegian-speaking Customer Service Representative (Lisbon)
ksqQWUKydY1mnro5cYQC2Y· BPO_CYP1
About this role
We are recruiting Norwegian-speaking Customer Service Representatives for our client based in Portugal. Do you like the idea of working in Lisbon which has 300 sunny days a year, beautiful beaches and great traditions and cultural heritages?
Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands.
- Fluency in Norwegian (C2 Level or Native);
- Good knowledge of English (B2 level);
- Typing Speed: 20 words per minute.
- Availability to work in rotating shifts
- Good computer skills;
- Any kind of previous experience or contact with clients
- Excellent communication skills;
- Good listening and empathy skills;
- Good time management skills;
- Team spirit and flexibility.
Main Activities & Responsibilities
- Answer to inbound calls and customer inquiries;
- Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner;
- To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database.
- To troubleshoot through the use of open questions, support documents and system training.
- To be able to offer recommendations to common problems or frequently asked questions
- Competitive salary;
- Meal vouchers;
- Fixed-term, renewable employment contract;
- Private health insurance after 6 months of contract signature (additionally to the standard insurance).
- Airport pick-up and administrative assistance with your registration in Portugal;
- Reimbursement of your flight expenses
- Accommodation in one of our Client's company’s shared apartments;
- Free Portuguese lessons, sports activities and much more!!
If you are not interested in this particular offer, you are welcome to send your CV in English anyway. Please explain what kind of job and where you are looking for, and we will try to help (WhatsApp +351 920 134 495) We can offer you more opportunities.
Please feel free to ask questions!
Frequently Asked Questions
Is the salary disclosed for the Norwegian-speaking Customer Service Representative (Lisbon) position at ksqQWUKydY1mnro5cYQC2Y?
The salary for this Norwegian-speaking Customer Service Representative (Lisbon) role at ksqQWUKydY1mnro5cYQC2Y is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Norwegian-speaking Customer Service Representative (Lisbon) position at ksqQWUKydY1mnro5cYQC2Y located?
This Norwegian-speaking Customer Service Representative (Lisbon) role at ksqQWUKydY1mnro5cYQC2Y is based in Oslo, Oslo, Norway. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Norwegian-speaking Customer Service Representative (Lisbon) role at ksqQWUKydY1mnro5cYQC2Y full-time or part-time?
This is listed as a Full time position. It is posted as a Norwegian-speaking Customer Service Representative (Lisbon) role in the BPO_CYP1 department at ksqQWUKydY1mnro5cYQC2Y.
Which team or department does the Norwegian-speaking Customer Service Representative (Lisbon) at ksqQWUKydY1mnro5cYQC2Y belong to?
This Norwegian-speaking Customer Service Representative (Lisbon) position is part of the BPO_CYP1 department at ksqQWUKydY1mnro5cYQC2Y. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Norwegian-speaking Customer Service Representative (Lisbon) position at ksqQWUKydY1mnro5cYQC2Y?
Click the "Apply Now" button on this page. You will be redirected to ksqQWUKydY1mnro5cYQC2Y's official application portal hosted on workable where you can submit your application directly.
When was the Norwegian-speaking Customer Service Representative (Lisbon) job at ksqQWUKydY1mnro5cYQC2Y posted?
This Norwegian-speaking Customer Service Representative (Lisbon) position at ksqQWUKydY1mnro5cYQC2Y was posted on Jul 28, 2021. Apply as soon as possible — early applications are often reviewed first.
Norwegian-speaking Customer Service Representative (Lisbon)
ksqQWUKydY1mnro5cYQC2Y
You'll be redirected to ksqQWUKydY1mnro5cYQC2Y's official application page on workable.