Dutch Customer Service Foteini - LIS3

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📍 Lisbon, Lisbon, PortugalFull time

About this role

We are looking for Dutch native speakers OR fluent in English (B2) to work as a Customer Service in call center environment in Lisbon, Portugal. Our client is the European leader in travel experiences.


Mission of the project:

  • Act as a Travel Advisor
  • Help customers managing their bookings and problems/queries they may have
  • Provide general information about products and services available
  • Counselling customers regarding the company’s services;
  • Find the best solution for your customers' needs
  • Native Dutch OR Flemish + English level (B2/C1)
  • Availability to work in rotating shifts from Monday to Saturday, from 8 am to 20 pm
  • Excellent listening and communication skills
  • Positive attitude and team spirit
  • Experience in customer service is preferrable
  • For non-EU applicants, it is mandatory to hold a valid work permit/ hold an EU Passport
  • A renewable 6-month contract (CDD) from day one with the possibility for eventual CDI;
  • Full-time job (40 hours weekly);
  • Free training for all necessary software and product knowledge + continued training and development;
  • Base salary + monthly performance bonus + daily meal allowance + monthly transportation allowance + 2 extra salaries/year);
  • Private Health Insurance + dental plan once you complete 6 months with the company + English speaking Doctor on site;
  • Fair and regular assessments for positions like: Quality Specialist, Team Leader, HR Recruiter and many more;
  • Currently: working from home position (equipment provided by the company)
  • When back to the office: Great location with easy access to public transports (train, metro and buses);
  • Discounts at gyms, restaurants, beauty centers, pharmacies and many more businesses in the area;
  • On-site kitchen with access to utilities, weekly free fruit and reduced-price vending machines;


Relocation Package for those living abroad that includes:

  • Optional Accommodation in shared apartment provided by the company, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€;

Frequently Asked Questions

Is the salary disclosed for the Dutch Customer Service Foteini - LIS3 position at ksqQWUKydY1mnro5cYQC2Y?
The salary for this Dutch Customer Service Foteini - LIS3 role at ksqQWUKydY1mnro5cYQC2Y is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Dutch Customer Service Foteini - LIS3 position at ksqQWUKydY1mnro5cYQC2Y located?
This Dutch Customer Service Foteini - LIS3 role at ksqQWUKydY1mnro5cYQC2Y is based in Lisbon, Lisbon, Portugal. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Dutch Customer Service Foteini - LIS3 role at ksqQWUKydY1mnro5cYQC2Y full-time or part-time?
This is listed as a Full time position. It is posted as a Dutch Customer Service Foteini - LIS3 role in the BPO_LIS3 department at ksqQWUKydY1mnro5cYQC2Y.
Which team or department does the Dutch Customer Service Foteini - LIS3 at ksqQWUKydY1mnro5cYQC2Y belong to?
This Dutch Customer Service Foteini - LIS3 position is part of the BPO_LIS3 department at ksqQWUKydY1mnro5cYQC2Y. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Dutch Customer Service Foteini - LIS3 position at ksqQWUKydY1mnro5cYQC2Y?
Click the "Apply Now" button on this page. You will be redirected to ksqQWUKydY1mnro5cYQC2Y's official application portal hosted on workable where you can submit your application directly.
When was the Dutch Customer Service Foteini - LIS3 job at ksqQWUKydY1mnro5cYQC2Y posted?
This Dutch Customer Service Foteini - LIS3 position at ksqQWUKydY1mnro5cYQC2Y was posted on Jul 28, 2021. Apply as soon as possible — early applications are often reviewed first.
Dutch Customer Service Foteini - LIS3
ksqQWUKydY1mnro5cYQC2Y
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