German Customer Advisor - LIS3

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📍 Lisbon, Lisbon, PortugalFull time

About this role

Are you passionate about entertainment?

Are you always on top of the latest series and movies?

Then join the new magical hub streaming service platform!

We are recruiting German Speakers to work in a magical streaming service platform. Our client is a multinational American company leader in the mass media and entertainment industry.

Mission of the project:

  • Assist viewers through phone and/or chat regarding different queries
  • Provide account and application support to viewers namely with regards to software functionality
  • Provide technical support and troubleshooting of system configurations and network settings
  • Provide accurate and real-time responses to the viewer’s inquiries
  • Native or Proficient German (C2)
  • Passionate about entertainment and media enterprise
  • Excellent communication skills coupled with empathy, team spirit and customer-oriented
  • Familiarity with digital streaming services and devices
  • Have a positive and can-do attitude
  • Previous experience in Customer Service is highly valued
  • For non-EU residents, it is mandatory to have a valid work permit
  • Opportunity to professionally grow in a unique start-up project
  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Health insurance with a dental plan (after 6 months contract)
  • Relocation package - up to three months of free accommodation, help setting up tax and bank account documentation, and reimbursement of your flight ticket.
  • Opportunity to participate in numerous activities such as our parade opening, annual awards, get together and much more.
  • Work with a diverse environment with people from over 15 nationalities
  • Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.
  • New and modern offices located in Lisbon.

Frequently Asked Questions

Is the salary disclosed for the German Customer Advisor - LIS3 position at ksqQWUKydY1mnro5cYQC2Y?
The salary for this German Customer Advisor - LIS3 role at ksqQWUKydY1mnro5cYQC2Y is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the German Customer Advisor - LIS3 position at ksqQWUKydY1mnro5cYQC2Y located?
This German Customer Advisor - LIS3 role at ksqQWUKydY1mnro5cYQC2Y is based in Lisbon, Lisbon, Portugal. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the German Customer Advisor - LIS3 role at ksqQWUKydY1mnro5cYQC2Y full-time or part-time?
This is listed as a Full time position. It is posted as a German Customer Advisor - LIS3 role in the BPO_LIS3 department at ksqQWUKydY1mnro5cYQC2Y.
Which team or department does the German Customer Advisor - LIS3 at ksqQWUKydY1mnro5cYQC2Y belong to?
This German Customer Advisor - LIS3 position is part of the BPO_LIS3 department at ksqQWUKydY1mnro5cYQC2Y. See the full job description for more information about the team structure and responsibilities.
How do I apply for the German Customer Advisor - LIS3 position at ksqQWUKydY1mnro5cYQC2Y?
Click the "Apply Now" button on this page. You will be redirected to ksqQWUKydY1mnro5cYQC2Y's official application portal hosted on workable where you can submit your application directly.
When was the German Customer Advisor - LIS3 job at ksqQWUKydY1mnro5cYQC2Y posted?
This German Customer Advisor - LIS3 position at ksqQWUKydY1mnro5cYQC2Y was posted on Jul 28, 2021. Apply as soon as possible — early applications are often reviewed first.
German Customer Advisor - LIS3
ksqQWUKydY1mnro5cYQC2Y
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