Chinese Customer Support Agent - Lisbon - LIS1
ksqQWUKydY1mnro5cYQC2Y· BPO_LIS1
About this role
Cross Border Talents is recruiting Chinese Customer Support Agents to work in Lisbon, Portugal.
Are you passionate about customer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal.
Your mission as a Customer Support Agent is to support their activities offering the best quality service to their customers while working with prestigious worldwide brands.
Your Role as a Customer Support Agent:
- Answer inbound calls and customer inquiries.
- Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner.
- To maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database.
- To troubleshoot through the use of open questions, support documents, and system training.
- To be able to offer recommendations to common problems or frequently asked questions.
- Fluency in Mandarin (C1/C2 Level or Native);
- Good knowledge of English (B2 level);
- Typing Speed: 25 words per minute;
- Availability to work in rotating shifts;
- Good computer skills;
- Any kind of previous experience or contact with clients;
- Excellent communication skills;
- Good listening and empathy skills;
- Good time management skills;
- Team spirit and flexibility.
- Competitive salary;
- Meal vouchers;
- Fixed-term, renewable employment contract;
- Private health insurance after 6 months of contract signature (additionally to the standard insurance);
- Sports activities and much more!!
Frequently Asked Questions
Is the salary disclosed for the Chinese Customer Support Agent - Lisbon - LIS1 position at ksqQWUKydY1mnro5cYQC2Y?
The salary for this Chinese Customer Support Agent - Lisbon - LIS1 role at ksqQWUKydY1mnro5cYQC2Y is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Chinese Customer Support Agent - Lisbon - LIS1 position at ksqQWUKydY1mnro5cYQC2Y located?
This Chinese Customer Support Agent - Lisbon - LIS1 role at ksqQWUKydY1mnro5cYQC2Y is based in Lisbon, Lisbon, Portugal. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Chinese Customer Support Agent - Lisbon - LIS1 role at ksqQWUKydY1mnro5cYQC2Y full-time or part-time?
This is listed as a Full time position. It is posted as a Chinese Customer Support Agent - Lisbon - LIS1 role in the BPO_LIS1 department at ksqQWUKydY1mnro5cYQC2Y.
Which team or department does the Chinese Customer Support Agent - Lisbon - LIS1 at ksqQWUKydY1mnro5cYQC2Y belong to?
This Chinese Customer Support Agent - Lisbon - LIS1 position is part of the BPO_LIS1 department at ksqQWUKydY1mnro5cYQC2Y. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Chinese Customer Support Agent - Lisbon - LIS1 position at ksqQWUKydY1mnro5cYQC2Y?
Click the "Apply Now" button on this page. You will be redirected to ksqQWUKydY1mnro5cYQC2Y's official application portal hosted on workable where you can submit your application directly.
When was the Chinese Customer Support Agent - Lisbon - LIS1 job at ksqQWUKydY1mnro5cYQC2Y posted?
This Chinese Customer Support Agent - Lisbon - LIS1 position at ksqQWUKydY1mnro5cYQC2Y was posted on Oct 25, 2021. Apply as soon as possible — early applications are often reviewed first.
Chinese Customer Support Agent - Lisbon - LIS1
ksqQWUKydY1mnro5cYQC2Y
You'll be redirected to ksqQWUKydY1mnro5cYQC2Y's official application page on workable.