Nordics Customer Advisor - LIS3
ksqQWUKydY1mnro5cYQC2Y· BPO_LIS3
About this role
Are you passionate about costumer support ? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal.
Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands.
Your Role as a Customer Support Agent:
- Answer to inbound calls and customer inquiries;
- Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner;
- To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database.
- To troubleshoot through the use of open questions, support documents and system training.
- To be able to offer recommendations to common problems or frequently asked questions
- Fluency in Swedish, Finnish or Norwegian (C2 Level or Native);
- Good knowledge of English (B2 level);
- Typing Speed: 25 words per minute;
- Availability to work in rotating shifts;
- Good computer skills;
- Any kind of previous experience or contact with clients;
- Excellent communication skills;
- Good listening and empathy skills;
- Good time management skills;
- Team spirit and flexibility.
- Competitive salary;
- Meal vouchers;
- Fixed-term, renewable employment contract;
- Company events, and much more.
Frequently Asked Questions
Is the salary disclosed for the Nordics Customer Advisor - LIS3 position at ksqQWUKydY1mnro5cYQC2Y?
The salary for this Nordics Customer Advisor - LIS3 role at ksqQWUKydY1mnro5cYQC2Y is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Nordics Customer Advisor - LIS3 position at ksqQWUKydY1mnro5cYQC2Y located?
This Nordics Customer Advisor - LIS3 role at ksqQWUKydY1mnro5cYQC2Y is based in Lisbon, Lisbon, Portugal. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Nordics Customer Advisor - LIS3 role at ksqQWUKydY1mnro5cYQC2Y full-time or part-time?
This is listed as a Full time position. It is posted as a Nordics Customer Advisor - LIS3 role in the BPO_LIS3 department at ksqQWUKydY1mnro5cYQC2Y.
Which team or department does the Nordics Customer Advisor - LIS3 at ksqQWUKydY1mnro5cYQC2Y belong to?
This Nordics Customer Advisor - LIS3 position is part of the BPO_LIS3 department at ksqQWUKydY1mnro5cYQC2Y. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Nordics Customer Advisor - LIS3 position at ksqQWUKydY1mnro5cYQC2Y?
Click the "Apply Now" button on this page. You will be redirected to ksqQWUKydY1mnro5cYQC2Y's official application portal hosted on workable where you can submit your application directly.
When was the Nordics Customer Advisor - LIS3 job at ksqQWUKydY1mnro5cYQC2Y posted?
This Nordics Customer Advisor - LIS3 position at ksqQWUKydY1mnro5cYQC2Y was posted on Apr 11, 2023. Apply as soon as possible — early applications are often reviewed first.
Nordics Customer Advisor - LIS3
ksqQWUKydY1mnro5cYQC2Y
You'll be redirected to ksqQWUKydY1mnro5cYQC2Y's official application page on workable.