Sales Development Representative

Teleport· Commercial
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📍 Chatuchak, Krung Thep Maha Nakhon Bangkok, ThailandFull time

About this role

About Teleport

Teleport is Southeast Asia’s leading integrated logistics provider, on a mission to make logistics faster, more affordable, and more reliable. We are building the infrastructure to make next-day delivery accessible across the region - moving things better than anyone else.

Role Overview

We are looking for a driven Sales Development Representative (SDR) to accelerate customer acquisition by engaging and qualifying inbound leads, and converting them into high-quality opportunities.

You will be the first point of contact for prospective customers - shaping their first impression of Teleport while ensuring that well-qualified opportunities move efficiently through the sales funnel. This role is a key driver of sales productivity and plays an important part in building foundational sales knowledge (scripts, FAQs, call insights) that supports future automation and scaling.

Key Responsibilities

1. Lead Engagement & Qualification

  • Proactively engage inbound leads from paid campaigns via calls and messaging
  • Qualify prospects based on defined criteria (use case, shipment volume, urgency, operational fit)
  • Understand customer needs and position relevant Teleport solutions
  • Schedule qualified meetings for the BD team with clear context and notes

2. CRM & Process Excellence

  • Maintain accurate and up-to-date deal records in HubSpot
  • Log call outcomes, customer requirements, objections, and next steps
  • Manage and prioritize 200+ active leads efficiently
  • Ensure structured and complete handover to the BD team

3. Customer Activation

  • Reach out to new platform sign-ups to guide them toward placing their first order
  • Address basic pricing, operational, and onboarding questions
  • Identify and reduce early-stage customer friction
  • Escalate complex issues to the relevant teams when needed

4. Insights & Continuous Improvement

  • Capture recurring customer questions, objections, and pain points
  • Share insights with Product, Commercial, and Operations teams
  • Contribute to the development of call scripts, FAQs, and sales playbooks
  • Support improvements that increase lead-to-meeting and activation rates

Qualifications

Experience

  • 1 - 3 years of experience in sales, telesales, customer engagement, or lead qualification
  • Experience handling high volumes of leads or customer interactions
  • Exposure to logistics, e-commerce, SaaS, or marketplace businesses is a plus
  • Experience using a CRM system (HubSpot preferred)

Skills

  • Strong phone presence and written communication skills
  • Good at understanding customer needs quickly
  • Organized with strong follow-up discipline
  • Comfortable managing multiple leads and conversations simultaneously
  • Able to follow processes while adapting to different customer situations
  • Basic data awareness - able to notice common patterns in conversations

Frequently Asked Questions

Is the salary disclosed for the Sales Development Representative position at Teleport?
The salary for this Sales Development Representative role at Teleport is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Sales Development Representative position at Teleport located?
This Sales Development Representative role at Teleport is based in Chatuchak, Krung Thep Maha Nakhon Bangkok, Thailand. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Sales Development Representative role at Teleport full-time or part-time?
This is listed as a Full time position. It is posted as a Sales Development Representative role in the Commercial department at Teleport.
Which team or department does the Sales Development Representative at Teleport belong to?
This Sales Development Representative position is part of the Commercial department at Teleport. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Sales Development Representative position at Teleport?
Click the "Apply Now" button on this page. You will be redirected to Teleport's official application portal hosted on workable where you can submit your application directly.
When was the Sales Development Representative job at Teleport posted?
This Sales Development Representative position at Teleport was posted on Feb 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Sales Development Representative
Teleport
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