HR Assistant
Hrm Homecare Services
Full time
Nurse Manager - Agency & Complex Care
About this role
The Nurse Manager will be responsible for overseeing the day-to-day operations of the nurse agency and the delivery of high-quality complex care packages in the community. This role ensures safe, effective, and person-centred care while maintaining regulatory compliance, managing staff, and supporting business growth.
Clinical Leadership & Governance
- Provide strong clinical leadership across all agency and complex care services
- Ensure all care delivered meets current clinical standards, best practices, and regulatory requirements
- Conduct clinical audits, risk assessments, and implement quality improvement plans
- Act as the clinical escalation point for complex cases and incidents
Complex Care Management
- Oversee the assessment, planning, implementation, and evaluation of complex care packages
- Develop and review person-centred care plans tailored to individual needs
- Liaise with multidisciplinary teams (GPs, consultants, therapists, commissioners)
- Ensure safe management of clinical interventions (e.g., tracheostomy care, ventilation, PEG feeding, medication management)
Staff Management & Development
- Recruit, train, and supervise nurses and healthcare staff
- Conduct regular supervisions, appraisals, and competency assessments
- Ensure all staff maintain up-to-date clinical skills and mandatory training
- Manage rotas to ensure safe staffing levels and continuity of care
- Participate in “out of hour” requirements.
Agency Operations
- Oversee daily agency operations, including staffing coordination and client allocation
- Build and maintain relationships with clients, families, and commissioners
- Support business development by identifying new opportunities and partnerships
- Ensure efficient service delivery aligned with organisational goals
Compliance & Quality Assurance
- Ensure compliance with all relevant legislation, policies, and safeguarding requirements
- Maintain accurate clinical records and documentation
- Lead investigations into incidents, complaints, and safeguarding concerns
- Prepare for inspections and ensure readiness for regulatory reviews
Communication & Stakeholder Engagement
- Act as the key point of contact for clients, families, and external professionals
- Provide clear and effective communication across all levels of the organisation
- Promote a culture of openness, professionalism, and continuous improvement
- Competitive salary
- Career progression opportunities
- Supportive and dynamic working environment
- Opportunity to shape and grow a service
Frequently Asked Questions
Is the salary disclosed for the Nurse Manager - Agency & Complex Care position at Hrm Homecare Services?
The salary for this Nurse Manager - Agency & Complex Care role at Hrm Homecare Services is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Nurse Manager - Agency & Complex Care position at Hrm Homecare Services located?
This Nurse Manager - Agency & Complex Care role at Hrm Homecare Services is based in Kilmarnock, Scotland, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Nurse Manager - Agency & Complex Care role at Hrm Homecare Services full-time or part-time?
This is listed as a Full time position. It is posted as a Nurse Manager - Agency & Complex Care role in the SMT department at Hrm Homecare Services.
Which team or department does the Nurse Manager - Agency & Complex Care at Hrm Homecare Services belong to?
This Nurse Manager - Agency & Complex Care position is part of the SMT department at Hrm Homecare Services. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Nurse Manager - Agency & Complex Care position at Hrm Homecare Services?
Click the "Apply Now" button on this page. You will be redirected to Hrm Homecare Services's official application portal hosted on workable where you can submit your application directly.
When was the Nurse Manager - Agency & Complex Care job at Hrm Homecare Services posted?
This Nurse Manager - Agency & Complex Care position at Hrm Homecare Services was posted on May 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Nurse Manager - Agency & Complex Care
Hrm Homecare Services
You'll be redirected to Hrm Homecare Services's official application page on workable.