Customer Support Specialist
7pr6Yg2ZXX5X2ESM7ZUYgq· Non-Medical Hiring
About this role
Our client installs and maintains EV charging stations for commercial properties. Beyond installation, ongoing monitoring, troubleshooting, and coordination are key to keeping chargers running smoothly.
- Role Overview:
- We are seeking a Customer Support Specialist to join our team. No prior EV charger experience is needed — full training will be provided. This role requires a tech-savvy, proactive individual who can learn quickly, communicate effectively, and help keep our EV infrastructure operational.
- Full-time, 40 Hours/Week
- Fully remote, work from home
- Salary: ZAR 17,000-20,000/month, commensurate with skills and experience
- Availability to work during EST business hours.
Responsibilities:
- Monitor EV charger statuses and identify any issues.
- Communicate with property owners and drivers to assist with troubleshooting.
- Coordinate with maintenance teams for on-site support.
- Document issues and resolutions in the system.
- Escalate complex technical problems when necessary.
- 3+ years of experience as a Customer Service Specialist or Technical Support Specialist
- Tech-savvy with strong problem-solving skills
- Excellent communication skills
- Ability to multitask and manage active issues efficiently
- Customer service or technical support experience in IT or related field preferred
Training Provided:
- EV charger systems and operations
- Basic troubleshooting and issue resolution
- Coordination procedures with maintenance and property teams
Frequently Asked Questions
Is the salary disclosed for the Customer Support Specialist position at 7pr6Yg2ZXX5X2ESM7ZUYgq?
The salary for this Customer Support Specialist role at 7pr6Yg2ZXX5X2ESM7ZUYgq is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Customer Support Specialist job at 7pr6Yg2ZXX5X2ESM7ZUYgq remote?
Yes, this Customer Support Specialist position at 7pr6Yg2ZXX5X2ESM7ZUYgq is remote, with team members based in Johannesburg, Gauteng, South Africa, TELECOMMUTE. You can work from home or anywhere in the supported regions.
Which team or department does the Customer Support Specialist at 7pr6Yg2ZXX5X2ESM7ZUYgq belong to?
This Customer Support Specialist position is part of the Non-Medical Hiring department at 7pr6Yg2ZXX5X2ESM7ZUYgq. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Support Specialist position at 7pr6Yg2ZXX5X2ESM7ZUYgq?
Click the "Apply Now" button on this page. You will be redirected to 7pr6Yg2ZXX5X2ESM7ZUYgq's official application portal hosted on workable where you can submit your application directly.
When was the Customer Support Specialist job at 7pr6Yg2ZXX5X2ESM7ZUYgq posted?
This Customer Support Specialist position at 7pr6Yg2ZXX5X2ESM7ZUYgq was posted on Nov 16, 2025. Apply as soon as possible — early applications are often reviewed first.
Customer Support Specialist
7pr6Yg2ZXX5X2ESM7ZUYgq
You'll be redirected to 7pr6Yg2ZXX5X2ESM7ZUYgq's official application page on workable.