Virtual Administrative Support Specialist

7pr6Yg2ZXX5X2ESM7ZUYgqΒ· Non-Medical Hiring
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🌍 RemoteπŸ“ South AfricaπŸ“ TELECOMMUTE

About this role

We are seeking a highly organized and proactive Virtual Administrative Support Specialist to provide a combination of customer service, technical support, and administrative assistance. The ideal candidate is detail-oriented, tech-savvy, and experienced in managing client communications while keeping operations running smoothly.

  • Full-time, 40 Hours/Week
  • Fully remote, work from home
  • Salary: ZAR 17,000-20,000/month, commensurate with skills and experience
  • Availability to work during EST business hours.

Key Responsibilities

Customer Service & Technical Support

  • Respond promptly to customer inquiries via email, chat, and/or phone
  • Troubleshoot basic technical issues and provide clear, step-by-step solutions
  • Escalate complex concerns to the appropriate team when necessary
  • Maintain a high level of professionalism and customer satisfaction

Calendar Management

  • Manage and maintain calendars, ensuring accuracy and efficiency
  • Schedule, reschedule, and coordinate meetings across different time zones
  • Send reminders and ensure all stakeholders are informed and prepared

Appointment Setting

  • Coordinate and confirm appointments with clients and internal teams
  • Follow up on leads and inquiries to secure bookings
  • Maintain organized records of scheduled and completed appointments

Administrative Support

  • Perform general administrative tasks as needed
  • Maintain accurate documentation and reports
  • Support process improvements and workflow organization
  • Minimum of 3+ years experience in virtual assistance, administrative support, or a related role
  • Proven experience in customer service and/or technical support
  • Excellent written and verbal communication skills
  • Strong organizational and time management abilities
  • Proficiency with tools such as Google Workspace, Microsoft Office, and CRM systems
  • Experience with scheduling tools (e.g., Calendly, Google Calendar, Outlook)
  • Ability to multitask and work independently in a fast-paced environment
  • Reliable internet connection and a quiet work environment

Preferred Qualifications

  • Experience working with US-based clients
  • Familiarity with helpdesk/ticketing systems (e.g., Zendesk, Freshdesk)
  • Tech-savvy with the ability to quickly learn new tools and platforms

What We’re Looking For

  • A proactive and solution-oriented mindset
  • Strong attention to detail and accountability
  • Ability to communicate clearly and consistently with clients and team members
  • A commitment to delivering high-quality support and adding value

Frequently Asked Questions

Is the salary disclosed for the Virtual Administrative Support Specialist position at 7pr6Yg2ZXX5X2ESM7ZUYgq?
The salary for this Virtual Administrative Support Specialist role at 7pr6Yg2ZXX5X2ESM7ZUYgq is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Virtual Administrative Support Specialist job at 7pr6Yg2ZXX5X2ESM7ZUYgq remote?
Yes, this Virtual Administrative Support Specialist position at 7pr6Yg2ZXX5X2ESM7ZUYgq is remote, with team members based in South Africa, TELECOMMUTE. You can work from home or anywhere in the supported regions.
Which team or department does the Virtual Administrative Support Specialist at 7pr6Yg2ZXX5X2ESM7ZUYgq belong to?
This Virtual Administrative Support Specialist position is part of the Non-Medical Hiring department at 7pr6Yg2ZXX5X2ESM7ZUYgq. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Virtual Administrative Support Specialist position at 7pr6Yg2ZXX5X2ESM7ZUYgq?
Click the "Apply Now" button on this page. You will be redirected to 7pr6Yg2ZXX5X2ESM7ZUYgq's official application portal hosted on workable where you can submit your application directly.
When was the Virtual Administrative Support Specialist job at 7pr6Yg2ZXX5X2ESM7ZUYgq posted?
This Virtual Administrative Support Specialist position at 7pr6Yg2ZXX5X2ESM7ZUYgq was posted on Apr 23, 2026. Apply as soon as possible β€” early applications are often reviewed first.
Virtual Administrative Support Specialist
7pr6Yg2ZXX5X2ESM7ZUYgq
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