Customer Service Representative
About this role
About the Role
The Customer Service Representative will be responsible for providing excellent client communication, managing status updates, and ensuring homeowners receive timely information about their projects. The ideal candidate will have a cheerful, professional demeanor, strong organizational skills, and clear spoken English with little to no accent.
Key Responsibilities
- Provide status updates to clients regarding their roofing or repair projects.
- Answer inbound calls promptly and professionally, addressing client inquiries or concerns.
- Maintain detailed records of client communications and project updates.
- Coordinate with project managers and office staff to ensure accurate client information.
- Organize and update digital files, reports, and contact lists.
- Support administrative tasks and follow up on open items as needed.
Qualifications
- Strong verbal communication skills in English (clear and neutral accent required).
- Friendly, professional, and customer-oriented attitude.
- Previous customer service experience preferred (construction, repair, or service industry experience a plus).
- Excellent organizational and multitasking abilities.
- Basic computer proficiency (Microsoft Office, email, CRM systems).
- Trainable, reliable, and able to work independently.
This is a 100% Remote Job
Up to $6/hr
Full time
Frequently Asked Questions
Is the salary disclosed for the Customer Service Representative position at hhMk34dkVLDAmx6d9nAW1X?
The salary for this Customer Service Representative role at hhMk34dkVLDAmx6d9nAW1X is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Customer Service Representative job at hhMk34dkVLDAmx6d9nAW1X remote?
Yes, this Customer Service Representative position at hhMk34dkVLDAmx6d9nAW1X is remote, with team members based in Philippines, TELECOMMUTE. You can work from home or anywhere in the supported regions.
How do I apply for the Customer Service Representative position at hhMk34dkVLDAmx6d9nAW1X?
Click the "Apply Now" button on this page. You will be redirected to hhMk34dkVLDAmx6d9nAW1X's official application portal hosted on workable where you can submit your application directly.
When was the Customer Service Representative job at hhMk34dkVLDAmx6d9nAW1X posted?
This Customer Service Representative position at hhMk34dkVLDAmx6d9nAW1X was posted on Dec 8, 2025. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
hhMk34dkVLDAmx6d9nAW1X
You'll be redirected to hhMk34dkVLDAmx6d9nAW1X's official application page on workable.