Electronics Field Technologist

Job Summary

At Ramudden Digital we are building a team of motivated and ambitious technology enthusiasts who are interested in working with cutting edge technology to build solutions in the Smart City and IoT industry. 

Ramudden Digital is a technology firm focused on Intelligent Transportation Systems.  We are technology designers, suppliers, installers and system integrators with access to a very diverse line of products.

We believe that a company’s strongest asset is its employees and therefor we’re always on the hunt for talented individuals to join our team.  We provide a challenging work space that encourages out of the box thinking and independence.  If this sounds like something you’d enjoy we encourage you to apply now.

You will work in R&D and Technology department as part of a small team of innovators.

Reporting to the Project & Field Services Manager, the Electronics Field Technologist will install, maintain, and repair the products owned by and distributed by the organization both in-house and in the field.  They will perform work both in-house and, in the field, and will be required to follow blueprints and instructions to assemble, service, and maintain systems with minimal downtime needed. 

Job Responsibilities

• Read and interpret blueprints and technical drawings
• Troubleshoot electrical issues
• Follow instructions and designs and use manual and power tools to build electrical enclosures (both AC and DC) as well as mechanical mounting brackets and other assemblies
• Assist with design of new systems including the creation of drawings in Solidworks3D
• Fulfill customer orders and complete associated paperwork
• Carefully follow established safety procedures and guidelines
• Travel to sites and perform repair and maintenance work
• Provide Technical Support to Clients
• Identifies, investigates, and resolves users problems with hardware & software
• Fields support calls, chat, email, and/or other communication from users with inquiries regarding purchased product
• Commissions and configures systems remotely for clients
• Other duties as assigned to meet business and customer needs

Requirements

• Post-secondary education in engineering or 2 years of equivalent experience
• Full G driver’s license and clean driver’s abstract
• Ability to interpret technical drawings, blueprints, and instructions
• Ability to operate electrical and manual machinery
• Proficiency with Microsoft Office with above average Excel skills
• Structured CRM experience (Salesforce) an asset
• Experience with Solidworks3D is an asset
• Ability to manage time with deadlines and tight timelines
• Strong communication and interpersonal skills
• A keen interest to learn and grow, self motivated and a willingness to be coached
• Very occasional weekend and night work (once or twice a year)