IT Support Administrator
Marcura· MarTrust
About this role
About Marcura:
Marcura is a global leader in maritime technology and operations, supporting nearly one‑third of the world’s seaborne commodity trade. Our trusted platforms which span software, data intelligence and payments sit at the centre of digital transformation across the maritime industry. We are now seeking a Junior IT Analyst to join our high‑impact team and contribute to the success of one of the sector’s most forward‑looking organisations.
Who We’re Looking For:
We’re searching for an IT Support Administrator to join our team.
That will:
- Work closely with teams across the business (both US and internationally based employees) supporting internal users with systems maintenance: by monitoring and updating configuration Items (CIs) to ensure accuracy for operational needs.
- Diagnose and resolve issues with software, hardware, connectivity, and user access.
- Manage inventory of IT devices, peripheral equipment, and consumables.
- Maintain adequate levels of equipment and consumable products.
- Replacement of defective equipment and tracking of equipment return to and from employees from around the world.
- Take on additional tasks and projects, as assigned
- Understanding of IT equipment – workstations, servers, networks, peripherals.
- 3+ years of experience in technical support.
- 3+ years of experience in general hardware support for servers and workstations.
- Experience troubleshooting within Microsoft Windows.
- Experience troubleshooting within Microsoft Office.
- Strong organizational and documentation skills.
- Experience supporting users (both internal and external) utilizing a ticketing system (zendesk).
We’ll give you extra credit for:
- A+ certification
- Workstation imaging
- Peripheral configuration
- Router configuration
What We’re Offering in Return
- Freedom: We trust you to do your thing and do it well.
- Professional Development: We work with you to grow your skills and push you forward.
- Travel: You will get the unique opportunity to travel on ship to meet with crew members around the world.
- Entrepreneurship: We embrace new ideas and people who have the drive to see them through. If you are a doer, look no further
- Benefits: Medical, dental, vision, disability insurance, 401k, flexible spending accounts, parental leave, paid vacation, and more.
- Random: Snacks, Ping-Pong table, company events (happy hours, lunches with our leadership teams, outings to sports events, etc.).
Brightwell is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture.
Frequently Asked Questions
Is the salary disclosed for the IT Support Administrator position at Marcura?
The salary for this IT Support Administrator role at Marcura is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Support Administrator position at Marcura located?
This IT Support Administrator role at Marcura is based in Atlanta, Georgia, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Support Administrator role at Marcura full-time or part-time?
This is listed as a Full time position. It is posted as a IT Support Administrator role in the MarTrust department at Marcura.
Which team or department does the IT Support Administrator at Marcura belong to?
This IT Support Administrator position is part of the MarTrust department at Marcura. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Support Administrator position at Marcura?
Click the "Apply Now" button on this page. You will be redirected to Marcura's official application portal hosted on workable where you can submit your application directly.
When was the IT Support Administrator job at Marcura posted?
This IT Support Administrator position at Marcura was posted on Jun 1, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Support Administrator
Marcura
You'll be redirected to Marcura's official application page on workable.