Food Services Manager

Food Services Manager

Location: Osoyoos, BC (On-site with limited travel)
Duration: Full-Time
Salary: $85,000 – $95,000+ (commensurate on experience)

About Matrix Camps & Logistics

Matrix Camps and Logistics is a leading provider of remote camp services, logistics, and aviation management across Canada.

With over 25 years of experience and a workforce of 250+ employees annually, Matrix is known for delivering safe, efficient, and cost-effective solutions in complex and remote environments. We are a drug- and alcohol-free workplace committed to safety, transparency, and operational excellence.

The Opportunity

We are seeking a Food Services Manager to lead and elevate our national remote camp catering operations from our Osoyoos, BC office.

Reporting to the National Operations Manager, this role is critical in driving:

• Food cost efficiency
• Food procurement in multiple sites, and national vendor management
• Menu standardization and innovation
• Food safety compliance
• Operational excellence across 20+ remote sites

This is a high-impact role ideal for someone who thrives in fast-paced, logistics-heavy environments and can balance culinary leadership with operational discipline.

Key Responsibilities

Catering Operations & Menu Development

• Develop and manage tiered menu programs:
• Tier A: Premium (steak, prime rib & seafood options weekly)
• Tier B: High-quality home-style meals
• Tier C: Efficient, camp-style menus
• Standardize “plug-and-play” menus for operations and sales proposals
• Ensure consistency, quality, and client satisfaction across all sites

Budgeting & Procurement

• Track and manage project-level food budgets
• Optimize purchasing strategies in high-cost, remote environments
• Manage vendor relationships (e.g., Sysco, Gordon Food Service, local suppliers)
• Coordinate logistics for challenging supply chains (including fly-in sites)

Quality Control & Reporting

• Implement daily reporting systems from camp teams (menus, photos, compliance)
• Conduct virtual audits for food quality, presentation, and adherence
• Monitor performance and drive continuous improvement across locations

Food Safety & Compliance

• Oversee food safety systems (HACCP principles, temp logs, sanitation)
• Ensure compliance with provincial and federal health regulations
• Support kitchen inspections, approvals, and regulatory engagement

Leadership & Development

• Support recruitment and onboarding of kitchen staff
• Mentor and develop cooks (including Red Seal pathway support)
• Build strong relationships with site teams and stakeholders

Safety & Logistics Support

• Maintain first aid inventory oversight and safety documentation processes
• Collaborate with logistics teams to support operational needs
• Conduct occasional site visits (~10%) for audits and supporting mobilization of kitchens in newly built camps

• 5–10+ years of experience in catering, camp, or commercial kitchen management
• Strong experience managing multi-site or remote operations
• Proven ability in budgeting, cost control, and procurement
• Knowledge of food safety systems (HACCP, FoodSafe)
• Valid Class 5 driver’s license
• Strong organizational and project management skills
• Proficiency with Microsoft Office (especially Excel)

Preferred Qualifications

• Red Seal Cook certification (strong asset)
• Experience in remote camp environments
• Background in supply chain logistics or complex operations
• Experience managing across multiple time zones and deadlines
• Strong leadership presence with experienced kitchen teams

Additional Requirements

• Ability to travel to remote camp locations occasionally (~10% of role)
• Flexibility to support operational needs as required
• Successful candidates will be subject to a criminal record check

What We Offer

• Competitive salary with growth potential
• Relocation assistance 
• Stable, full-time schedule (primarily office-based, generally Monday–Friday,)
• Opportunity to lead national operations and make a real impact
• Career advancement within a growing organization

Join Our Elite Team

Matrix professionals thrive in high-stakes environments, backed by unbiased expertise and career growth.

Apply confidentially: Submit resume/cover highlighting Catering & Food Safety experience on this ad.

Matrix Aviation is an equal opportunity employer prioritizing safety and communities