Revenue Operations Manager (RevOps)

Abi is a global virtual care platform, providing patients with on-demand, omni-channel access to healthcare professionals in 40 countries around the world. Our mission is to make professional healthcare as easy to access as advice from a friend.
By radically reducing barriers to professional healthcare access, we contribute to the United Nations Sustainable Development Goal 3 “to ensure healthy lives and promote well-being for all."

The role

In this role, you will own and optimise our revenue operations infrastructure. You will support the BD and Client Success teams through clean data, efficient processes, and clear performance reporting. You will also manage pricing tools and coordinate conferences and events that support our commercial growth.

You will report directly to the CEO and work closely with senior leadership on commercial performance.

Objectives

You will ensure our commercial teams operate with clarity, efficiency, and reliable data.

Tasks

• Own and manage HubSpot (data integrity, workflows, reporting)
• Maintain accurate pipeline, forecasting, and performance reporting
• Support BD and CS teams with sales administration and deal tracking
• Build and maintain pricing tools and commercial models
• Produce regular revenue and performance reports for leadership
• Identify and implement process improvements across the revenue cycle
• Coordinate conferences and industry events (planning, logistics, vendor management)
• Manage related budgets and track ROI from events

Attributes

• Strong interest in the latest technology innovations
• Independently manage your own time
• Enjoy working in an international environment
• Curious and process-driven
• High attention to detail
• Comfortable working with senior leadership and contributing to commercial decision-making
• People value your integrity, and they trust you to be true to your word
• The startup world appeals to you as a professional choice

Skills & Experience

• 5+ years in Revenue Operations, Sales Operations, or similar role
• Strong experience with HubSpot
• Experience supporting sales teams with reporting and pipeline management
• Strong Excel / Google Sheets skills
• Experience building or managing pricing tools or commercial models
• Experience coordinating events or conferences is a plus
• Experience in a SaaS or subscription-based business is a plus
• Professional fluency in written and spoken English

• MYR 7,500 - 10,000 gross salary per month
• Work equipment from day one
• Flexibility to manage your own time
• Co-working allowance whenever away from your home base
• Private health insurance
• Travel insurance, covering business and personal travel
• Classpass fitness membership wherever it is available
• Learning and development resources whenever necessary
• A streaming service of your choice (Netflix, HBO, or Disney+ account)

What else?

You will work in a dynamic, international environment with colleagues, clients and partners from around the world.
You will have the opportunity to develop your skills and your career quickly and to establish yourself in a fast-growing company with global ambitions.

You and your friends and family will have free access to the Abi healthcare service.

We encourage applications from those with traditionally marginalised gender, racial, caste, linguistic, ethnic, religious, class or sexual identities.

We look forward to learning more about you!