Administrative Assistant
About this role
Join a growing and dynamic interprofessional primary health care team in the heart of Prince Edward County.
About Us
The Sandbanks Medical Centre offers comprehensive patient-centred primary care for Prince Edward County and surrounding area residents. We are a team of 3-4 family physicians who provide comprehensive family medicine services and programs including disease diagnosis, treatment and management, prevention and cure, rehabilitation, palliative care, and community health promotion.
The Role
We are seeking a full-time Administrative Assistant to join our team. The ideal candidate is a detail-oriented, self-motivated, enthusiastic team player who thrives in the ever-evolving environment of rural primary care. The Administrative Assistant will work with a team comprised of family physicians and nursing staff, and will provide support to the allied health professionals with the Prince Edward Family Health Team.
Responsibilities
- Answering phone calls from patients and other health care practitioners from the medical practice
- Acting as a primary contact for patients, guiding them through the healthcare process
- Coordinating appointments, follow-up visits, and referrals
- Facilitating communication between patients and healthcare professionals, and between our office and other healthcare facilities
- Maintaining and updating patient records and ensuring confidentiality
- Assisting with the management of clinic operations and patient flow
- Working cooperatively with a multidisciplinary team
- Organizing and maintaining health care practitioner scheduling
Must Haves
- Post-secondary diploma (medical secretarial office administration preferred)
- Medical Terminology Certificate (or equivalent)
- Work experience in a medical secretarial role in a primary health care setting
- Experience with electronic medical records and web-based applications
- A compassionate, customer service-based approach to patient care and an understanding of patient needs
- Above average interpersonal, communication, and organizational skills
- Strong organizational skills with an ability to set and manage priorities
- Highest commitment to privacy and confidentiality
Please forward a cover letter and resume to smcHR@pefht.com.
We thank all applicants for their interest but only those selected for an interview will be contacted.
Sandbanks Medical Centre is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Applicants need to make their needs known in advance.
Sandbanks Medical Centre encourages a scent-free environment.
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