Retail Artist - Charlotte Tilbury - Tampa

Apply Now ↗
📍 Tampa, Florida, United StatesFull time

About this role

OVERALL PURPOSE OF THE ROLE: Responsible for the effective and efficient operations of the Charlotte Tilbury brand at Nordstrom. Always demonstrating the 5 P’s Professional, Proactive, Passionate, Prescriptive and Potential. An ambassador for the Charlotte Tilbury brand, this position will reflect the brand values and customer base. Responsible for achieving optimal financial results by maximizing top line sales potential and ensuring superior service to our customers. Responsibilities also include anticipating needs while executing with excellence the sales, events, merchandising, operations, training and employee development, among other tasks in this position.

MAIN DUTIES AND RESPONSIBILITIES:

  • Sales
  • Drive financial results in store to meet and exceed plan. Including Key Performance Indicators (KPI’s) – examples; Average Unit Sales (AUS) and Items Per Transaction (IPT)
  • Lead by example on personal KPI goals.
  • Communicate and manage agreed goals with the staff.
  • Responsible for being specialist amongst the retail artistry brands, demonstrating entrepreneurial spirit within the parameters of the Company guidelines.
  • Customer Service
  • Manage customer queries, through the use of sound judgement and achieving positive outcomes
  • Build partnership with the Account Executive and Area Trainer to ensure continuous training and development of the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry
  • Take every opportunity to extend exceptional customer service beyond the in-store experience.
  • Team management
  • Proactively anticipate staffing needs, including sourcing and selecting talent to deliver business objectives, inclusive of a bench for freelance and permanent staff.
  • Determine individual and team sales targets to meet and exceed plan
  • Analyze business performance and proactively plan strategy within day to day business and events.
  • Consistently promote the Tilbury Touch to the team and customers.
  • Lead by example always to promote the Tilbury Touch and exceptional customer service
  • Create and maintain an atmosphere of open and positive communication, professionalism and creativity always through team meetings and a collaborative management style
  • Recognize and celebrate great performance
  • Operations
  • Ensure that the counter is ‘customer ready’ from open to close of business
  • Maintain the required inventory levels and accurate stock files
  • Control store expenses (i.e. counter consumables) within budget guidelines
  • Implement visual merchandising, new launch displays and collateral placement as directed by the marketing team
  • Maintain technology on counter
  • Raise operational issues for resolution in a timely manner
  • Store and Retail Partner Relationships
  • Establish and develop a cooperative and mutually respectful relationship with the store retail operations team
  • Proactively suggest win-win opportunities to drive sales within store
  • Schedule team to optimize coverage according to customer flow
  • Maintain excellent counter hygiene standards
  • Maintain the store standards and policies at all times

Frequently Asked Questions

Is the salary disclosed for the Retail Artist - Charlotte Tilbury - Tampa position at gXck2H2Xy2DKjB3sCn6ziv?
The salary for this Retail Artist - Charlotte Tilbury - Tampa role at gXck2H2Xy2DKjB3sCn6ziv is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Retail Artist - Charlotte Tilbury - Tampa position at gXck2H2Xy2DKjB3sCn6ziv located?
This Retail Artist - Charlotte Tilbury - Tampa role at gXck2H2Xy2DKjB3sCn6ziv is based in Tampa, Florida, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Retail Artist - Charlotte Tilbury - Tampa role at gXck2H2Xy2DKjB3sCn6ziv full-time or part-time?
This is listed as a Full time position. It is posted as a Retail Artist - Charlotte Tilbury - Tampa role at gXck2H2Xy2DKjB3sCn6ziv.
How do I apply for the Retail Artist - Charlotte Tilbury - Tampa position at gXck2H2Xy2DKjB3sCn6ziv?
Click the "Apply Now" button on this page. You will be redirected to gXck2H2Xy2DKjB3sCn6ziv's official application portal hosted on workable where you can submit your application directly.
When was the Retail Artist - Charlotte Tilbury - Tampa job at gXck2H2Xy2DKjB3sCn6ziv posted?
This Retail Artist - Charlotte Tilbury - Tampa position at gXck2H2Xy2DKjB3sCn6ziv was posted on Jun 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Retail Artist - Charlotte Tilbury - Tampa
gXck2H2Xy2DKjB3sCn6ziv
Apply for this role ↗

You'll be redirected to gXck2H2Xy2DKjB3sCn6ziv's official application page on workable.