Director Payment Consulting (all genders)

HRS AS A COMPANY

Our partner, HRS, is a pioneer in business travel, aiming to elevate every stay through innovative technology. With over 50 years of experience, their digital platform - driven by ProcureTech, TravelTech, and FinTech - transforms how companies and travelers Stay, Work, and Pay.

ProcureTech digitally revolutionizes lodging procurement by connecting corporations and suppliers within a cutting-edge ecosystem. This enables seamless efficiency and automation, surpassing travelers' expectations. TravelTech redefines the online lodging experience by offering personalized content from selection to check-in, ensuring an unparalleled journey for corporate travelers. In FinTech, HRS introduces advancements such as mobile banking and digital payments, turning corporate back offices into touchless lodging enablers and eliminating legacy cost barriers. The innovative 2-click book-to-pay feature streamlines interactions for both travelers and hoteliers.

By combining these technology propositions, HRS unlocks exponential catalyst effects. Its data-driven focus delivers value-added services and high-return network effects, creating substantial customer value.

HRS has experienced strong growth since 1972 and today serves over 35% of the global Fortune 500, as well as leading hotel chains worldwide. The company continues to shape the future of business travel through a culture of growth and innovation, setting new industry standards globally.

BUSINESS UNIT

HRS' Consulting and Delivery Unit drives end-to-end customer success by combining strategic advisory expertise with high-quality implementation. They consult clients to design solutions, deliver outcomes, and ensure a measurable impact for HRS' customers across every engagement.

POSITION

We are looking for a Director Payment Consulting (all genders) who will lead Payment Solution Consultants across key markets (e.g., DACH, US, China) and manage the sales process for HRS payment solutions from opportunity handover from sales to transition to the implementation team. The goal is to maximize conversion rates, reduce time-to-market, ensuring efficient, impactful customer solutions. The leader will focus on streamlining processes and improving team performance to consult, design, and deliver seamless payment solutions globally. This role will report to VP-level within HRS’ Enterprise Solutions.

WHAT YOU WILL BE DOING

Leadership: 

• Lead and manage a team of solution consultants who own the sales of the HRS payment solutions
• Oversee and measure the sales funnel for PAY products, ensuring proper staffing and resource allocation
• Measure key metrics and define initiatives to improve team performance, continuously refining the blueprint for success
• Define and orchestrate internal and external governance processes, including collaboration with issuers

Oversee Strategic Client Engagement: 

• Partner with clients and product management to understand complex payment, ERP, and procurement system requirements, delivering tailored solution designs that drive efficiency and value
• Lead technical discussions with top clients and internal/external stakeholders, presenting payment solution architectures that align with client’s IT system setup
• Serve as the main technical liaison during the pre-sales process, ensuring solutions meet client requirements and industry best practices

Establish a sustainable Cross-Functional Collaboration system:

• Partner with the Sales Organization to support customer acquisition, positioning payment integration as a key differentiator, continuously optimizing the sales process
• Align with Product Management to develop new fintech solutions based on customer feedback and market trends
• Collaborate with Customer Implementation & Operations to ensure the smooth implementation and adoption of payment solutions
• Work closely with the Commercial Partnership Lead to drive partnerships that expand HRS’s payment capabilities and enhance its ecosystem influence

• 8+ years of experience in payment solutions, ERP integration, or fintech within a B2B SaaS or corporate travel environment
• Proven experience leading teams in B2B sales enablement, supporting commercial teams in positioning and designing payment solutions to enterprise clients
• Deep knowledge of ERP systems (SAP S/4HANA, Oracle NetSuite), expense management platforms (Concur, Emburse, Cytric), and procurement tools (Coupa, SAP Ariba)
• Expertise in virtual cards, payment automation, reconciliation workflows, and financial compliance
• Experience working with issuers like AirPlus, Citi, and global financial service providers to optimize corporate payment flows
• Excellent communication skills with the ability to articulate complex technical concepts to both technical and non-technical stakeholders
• Project management experience, including managing client expectations and cross-functional teams
• Fluency in English (written and spoken) is required. Proficiency in German language is a strong advantage

• An attractive remuneration in line with the market and, in addition to a fixed monthly salary, all necessary work equipment and mobility, will also include an annual or multi-year bonus
• Access to a global network of a globally united and mutually responsible “Tribe of Intrapreneurs,” passionately dedicated to renewing the travel industry while reinventing how businesses stay, work, and pay
• An entrepreneurial, execution-focused environment with full ownership, offering the opportunity to contribute to a greater mission while growing both personally and professionally throughout the journey
• Continuous learning through a strong culture of retrospectives and ongoing improvement, with the chance to actively contribute to making business life better, smarter, and more sustainable