Front Desk Manager - Fairfield Inn & Suites by Marriott, New Bedford, MA

Lafrance Hospitalityยท Fairfield by Marriott - New Bedford, MA
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๐Ÿ“ New Bedford, Massachusetts, United StatesFull time

About this role

We are excited to be adding a new leader to our hotel team at the Fairfield Inn & Suites by Marriott, New Bedford, MA.

Come Join our team as our Front Desk Manager!

We are currently looking for a dynamic and experienced candidate to fill the position of Front Desk Manager. The ideal candidate will have a passion for hospitality, excellent leadership skills, and a strong attention to detail.

The Front Desk Manager is responsible for overseeing the daily operations of the front desk, ensuring exceptional guest service and satisfaction. As a leader, you will supervise and train the front desk team, handle guest complaints and requests, and ensure the smooth operation of all front office procedures. Additionally, you will work closely with other departments to ensure seamless guest experiences at the Fairfield Inn & Suites by Marriott.

Refer a friend once you join and earn up to $500!!!

Daily Pay - Get Paid Any Day!

Pay: $19 - $22 Per Hour

Schedule: Weekdays and Weekends

Job Type: Full- Time, swing shifts

Key Responsibilities:

  • Manage day-to-day operations of the front desk, including check-in/check-out procedures, guest requests, and staff scheduling
  • Train and supervise front desk staff, ensuring high levels of professionalism and guest service
  • Monitor guest satisfaction and resolve any issues or complaints promptly and effectively
  • Ensure all front office procedures and policies are followed, including cash handling and credit card processing
  • Collaborate with other departments to ensure seamless guest experiences
  • Maintain accurate records and reports, including occupancy rates and guest preferences
  • Cover desk shifts, that may include Night Audit shifts as well
    • Prior hotel experience 1-2 years, preferably in a leadership role
    • Front of the house hotel experience
    • Strong knowledge of front desk operations or property management
    • Detail-oriented with excellent interpersonal and communication skills
    • Flexibility to work a variety of shifts, including weekends and holidays
    • Marriott & Fosse knowledge is a plus nut not a requirement
  • PTO & 401K
  • Health & Dental
  • Brand Wide Room Discounts
  • Company Wide Room Discount Program
  • 90 day Review & Annual Review Program
  • Extensive Room for Growth
  • Paid Training

Frequently Asked Questions

Is the salary disclosed for the Front Desk Manager - Fairfield Inn & Suites by Marriott, New Bedford, MA position at Lafrance Hospitality?
The salary for this Front Desk Manager - Fairfield Inn & Suites by Marriott, New Bedford, MA role at Lafrance Hospitality is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Desk Manager - Fairfield Inn & Suites by Marriott, New Bedford, MA position at Lafrance Hospitality located?
This Front Desk Manager - Fairfield Inn & Suites by Marriott, New Bedford, MA role at Lafrance Hospitality is based in New Bedford, Massachusetts, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Desk Manager - Fairfield Inn & Suites by Marriott, New Bedford, MA role at Lafrance Hospitality full-time or part-time?
This is listed as a Full time position. It is posted as a Front Desk Manager - Fairfield Inn & Suites by Marriott, New Bedford, MA role in the Fairfield by Marriott - New Bedford, MA department at Lafrance Hospitality.
Which team or department does the Front Desk Manager - Fairfield Inn & Suites by Marriott, New Bedford, MA at Lafrance Hospitality belong to?
This Front Desk Manager - Fairfield Inn & Suites by Marriott, New Bedford, MA position is part of the Fairfield by Marriott - New Bedford, MA department at Lafrance Hospitality. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Front Desk Manager - Fairfield Inn & Suites by Marriott, New Bedford, MA position at Lafrance Hospitality?
Click the "Apply Now" button on this page. You will be redirected to Lafrance Hospitality's official application portal hosted on workable where you can submit your application directly.
When was the Front Desk Manager - Fairfield Inn & Suites by Marriott, New Bedford, MA job at Lafrance Hospitality posted?
This Front Desk Manager - Fairfield Inn & Suites by Marriott, New Bedford, MA position at Lafrance Hospitality was posted on Jun 8, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Front Desk Manager - Fairfield Inn & Suites by Marriott, New Bedford, MA
Lafrance Hospitality
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