Quality Manager | AYANA Komodo
Ayana Hospitality· AYANA Komodo
About this role
AYANA Hospitality is seeking a dedicated and experienced Quality Manager for AYANA Komodo In this key role, you will be responsible for ensuring that our quality standards protocols are met and maintained throughout the resort. You will work closely with various departments to foster a culture of excellence and compliance with regulations, ensuring our guests enjoy a safe, and high-quality experience.
Key Responsibilities
- Lead and facilitate Tiger Teams to drive improvements aligned with key hotel indicators and GSI data.
- Conduct Performance Excellence Planning (PEP) reviews and support departments with data analysis, root cause identification, and action planning.
- Initiate and execute quality and hotel projects based on strategic plans, operational needs, or General Manager’s direction.
- Analyze GSI, Hotsos, and operational data to recommend key drivers, improvement initiatives, and process enhancement opportunities.
- Supervise the Quality Administrator and ensure smooth daily operations within the Quality team.
- Bachelor’s degree in Tourism, Hospitality, or a related field.
- Minimum 2 years of experience as a Quality Manager in a 5-star or luxury hotel/resort.
- Background in auditing or training within ISO 9001, Six Sigma, TQM, or equivalent quality management systems.
- Strong understanding of project management principles.
- Proficient in Microsoft Excel & PowerPoint with excellent English communication skills (written and spoken).
Frequently Asked Questions
Is the salary disclosed for the Quality Manager | AYANA Komodo position at Ayana Hospitality?
The salary for this Quality Manager | AYANA Komodo role at Ayana Hospitality is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Quality Manager | AYANA Komodo position at Ayana Hospitality located?
This Quality Manager | AYANA Komodo role at Ayana Hospitality is based in Komodo, Nusa Tenggara Timur, Indonesia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Quality Manager | AYANA Komodo role at Ayana Hospitality full-time or part-time?
This is listed as a Full time position. It is posted as a Quality Manager | AYANA Komodo role in the AYANA Komodo department at Ayana Hospitality.
Which team or department does the Quality Manager | AYANA Komodo at Ayana Hospitality belong to?
This Quality Manager | AYANA Komodo position is part of the AYANA Komodo department at Ayana Hospitality. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Quality Manager | AYANA Komodo position at Ayana Hospitality?
Click the "Apply Now" button on this page. You will be redirected to Ayana Hospitality's official application portal hosted on workable where you can submit your application directly.
When was the Quality Manager | AYANA Komodo job at Ayana Hospitality posted?
This Quality Manager | AYANA Komodo position at Ayana Hospitality was posted on Jun 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Quality Manager | AYANA Komodo
Ayana Hospitality
You'll be redirected to Ayana Hospitality's official application page on workable.