Guest Recognition Manager (Convention) - AYANA Bali
Ayana Hospitality· AYANA Bali
About this role
AYANA Hospitality is looking to hire a Guest Recognition Manager for their AYANA property located in Bali. The candidate will be responsible for ensuring that guests have an unforgettable experience during their stay. The ideal candidate has a passion for hospitality and is committed to providing exceptional service to guests.
The AYANA property in Bali is one of the most sought-after destinations in the hospitality industry. The property offers guests a unique experience that combines luxury, elegance, and nature. As a Guest Recognition Manager, you will play a critical role in ensuring that guests have a memorable experience during their stay.
Responsibilities
- Greet guests upon arrival and assist with check-in process
- Liaise with other departments to ensure guests’ needs are met
- Maintain records of guest preferences and requirements
- Coordinate with Housekeeping and Engineering to ensure rooms are clean and well-maintained
- Resolve guest complaints and concerns in a timely and professional manner
- Communicate with guests throughout their stay to ensure satisfaction
- Assist with special requests and arrangements for guests
- Minimum of 3 years experience in the same position in a large luxury resort.
- Bachelor Degree in Hospitality or other relevant fields
- Prior experience in the hospitality industry
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Customer-focused mindset
- Ability to work independently or as part of a team
- Attention to detail
- Fluent in English and an additional language is desirable
Frequently Asked Questions
Is the salary disclosed for the Guest Recognition Manager (Convention) - AYANA Bali position at Ayana Hospitality?
The salary for this Guest Recognition Manager (Convention) - AYANA Bali role at Ayana Hospitality is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Recognition Manager (Convention) - AYANA Bali position at Ayana Hospitality located?
This Guest Recognition Manager (Convention) - AYANA Bali role at Ayana Hospitality is based in Bali, Bali, Indonesia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Recognition Manager (Convention) - AYANA Bali role at Ayana Hospitality full-time or part-time?
This is listed as a Full time position. It is posted as a Guest Recognition Manager (Convention) - AYANA Bali role in the AYANA Bali department at Ayana Hospitality.
Which team or department does the Guest Recognition Manager (Convention) - AYANA Bali at Ayana Hospitality belong to?
This Guest Recognition Manager (Convention) - AYANA Bali position is part of the AYANA Bali department at Ayana Hospitality. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Guest Recognition Manager (Convention) - AYANA Bali position at Ayana Hospitality?
Click the "Apply Now" button on this page. You will be redirected to Ayana Hospitality's official application portal hosted on workable where you can submit your application directly.
When was the Guest Recognition Manager (Convention) - AYANA Bali job at Ayana Hospitality posted?
This Guest Recognition Manager (Convention) - AYANA Bali position at Ayana Hospitality was posted on Apr 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Recognition Manager (Convention) - AYANA Bali
Ayana Hospitality
You'll be redirected to Ayana Hospitality's official application page on workable.