CX Trainer - Freelance

ehJZ3c9Uet6bkuzBiwd1q2· CXG
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📍 Seocho-gu, Seoul, South KoreaContract

About this role

We are growing! We are currently looking to hire a Freelance CX Trainer for in Korea!

Who we are:
Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.

What you will be doing:

You will join a dynamic and fast paced environment and will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include:

Understanding our clients’ learning needs to ensure you will deliver an impactful training to their teams

Liaising with the Project plan to determine training needs, objectives and schedule training sessions

Supporting in designing effective training programs 

Animating training sessions in class and online (Retail programs, workshops, …) and creating vivid and dynamic environment to impact mindset change and behaviors

Inspiring participants through different methodologies (discussion, demonstration, game and story)

Able to coach (on floor or online)


What you will bring along:

  • Strong retail background and insight (luxury retail background is highly preferred)
  • Minimum 5+ years’ experience in related to service excellence, CX and training field
  • Experienced in classroom trainings & workshops, and on-field coaching of the topics of customer experience mindset, emotional selling, service excellence, clienteling/CRM for retail frontline team
  • Experienced in conducting learning activities with different interactive methods
  • Excellent communication skills with proficient language skills in local language & English
  • Able to develop training material and activities is a plus

Frequently Asked Questions

Is the salary disclosed for the CX Trainer - Freelance position at ehJZ3c9Uet6bkuzBiwd1q2?
The salary for this CX Trainer - Freelance role at ehJZ3c9Uet6bkuzBiwd1q2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the CX Trainer - Freelance position at ehJZ3c9Uet6bkuzBiwd1q2 located?
This CX Trainer - Freelance role at ehJZ3c9Uet6bkuzBiwd1q2 is based in Seocho-gu, Seoul, South Korea. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the CX Trainer - Freelance role at ehJZ3c9Uet6bkuzBiwd1q2 full-time or part-time?
This is listed as a Contract position. It is posted as a CX Trainer - Freelance role in the CXG department at ehJZ3c9Uet6bkuzBiwd1q2.
Which team or department does the CX Trainer - Freelance at ehJZ3c9Uet6bkuzBiwd1q2 belong to?
This CX Trainer - Freelance position is part of the CXG department at ehJZ3c9Uet6bkuzBiwd1q2. See the full job description for more information about the team structure and responsibilities.
How do I apply for the CX Trainer - Freelance position at ehJZ3c9Uet6bkuzBiwd1q2?
Click the "Apply Now" button on this page. You will be redirected to ehJZ3c9Uet6bkuzBiwd1q2's official application portal hosted on workable where you can submit your application directly.
When was the CX Trainer - Freelance job at ehJZ3c9Uet6bkuzBiwd1q2 posted?
This CX Trainer - Freelance position at ehJZ3c9Uet6bkuzBiwd1q2 was posted on Jun 14, 2023. Apply as soon as possible — early applications are often reviewed first.
CX Trainer - Freelance
ehJZ3c9Uet6bkuzBiwd1q2
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