Freelance Trainer & Associate Consultant (Luxury Retail / Customer Experience)

ehJZ3c9Uet6bkuzBiwd1q2· CXG
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📍 Tokyo, Tokyo, JapanOther

About this role

Freelance Trainer & Associate Consultant 

(Luxury Retail / Customer Experience)

 

Location: Japan | Engagement Type: Freelance / Project-based

Role Positioning (Please Read Carefully)

 

This is not a generic training role. You are expected to deliver impactful training and translate business challenges into actionable behaviors.

 

Key Responsibilities

 

1. Training Delivery (Core): Deliver workshops for frontline and managers on service excellence, VIC clienteling, sales and leadership.

 

2. Business Translation: Translate business issues into behavioral standards and training solutions linked to KPIs.

 

3. Content Adaptation: Customize CXG frameworks and localize for APAC.

 

4. Light Consulting Support: Support workshops and provide structured feedback.

Mandatory Requirements (Non-negotiable)

 

Luxury / Premium Brand Experience: Must have hands-on experience (retail, clienteling, L&D).

 

Training Experience: Experience training frontline and managers with strong facilitation skills.

 

Business Understanding: Ability to connect training with business outcomes.

 

Preferred Profile

 

Store manager / L&D / consulting experience preferred.

 

Extensive experience in the automotive industry highly preferred.

Language: Japanese & English delivery

 

What We Do NOT Look For

 

Generic trainers without retail experience or purely theoretical profiles.

 

Application Requirements

 

CV + Training portfolio + 1 case (business challenge, solution, impact)

 

To be discussed during the interview.

Frequently Asked Questions

Is the salary disclosed for the Freelance Trainer & Associate Consultant (Luxury Retail / Customer Experience) position at ehJZ3c9Uet6bkuzBiwd1q2?
The salary for this Freelance Trainer & Associate Consultant (Luxury Retail / Customer Experience) role at ehJZ3c9Uet6bkuzBiwd1q2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Freelance Trainer & Associate Consultant (Luxury Retail / Customer Experience) position at ehJZ3c9Uet6bkuzBiwd1q2 located?
This Freelance Trainer & Associate Consultant (Luxury Retail / Customer Experience) role at ehJZ3c9Uet6bkuzBiwd1q2 is based in Tokyo, Tokyo, Japan. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Freelance Trainer & Associate Consultant (Luxury Retail / Customer Experience) role at ehJZ3c9Uet6bkuzBiwd1q2 full-time or part-time?
This is listed as a Other position. It is posted as a Freelance Trainer & Associate Consultant (Luxury Retail / Customer Experience) role in the CXG department at ehJZ3c9Uet6bkuzBiwd1q2.
Which team or department does the Freelance Trainer & Associate Consultant (Luxury Retail / Customer Experience) at ehJZ3c9Uet6bkuzBiwd1q2 belong to?
This Freelance Trainer & Associate Consultant (Luxury Retail / Customer Experience) position is part of the CXG department at ehJZ3c9Uet6bkuzBiwd1q2. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Freelance Trainer & Associate Consultant (Luxury Retail / Customer Experience) position at ehJZ3c9Uet6bkuzBiwd1q2?
Click the "Apply Now" button on this page. You will be redirected to ehJZ3c9Uet6bkuzBiwd1q2's official application portal hosted on workable where you can submit your application directly.
When was the Freelance Trainer & Associate Consultant (Luxury Retail / Customer Experience) job at ehJZ3c9Uet6bkuzBiwd1q2 posted?
This Freelance Trainer & Associate Consultant (Luxury Retail / Customer Experience) position at ehJZ3c9Uet6bkuzBiwd1q2 was posted on Apr 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Freelance Trainer & Associate Consultant (Luxury Retail / Customer Experience)
ehJZ3c9Uet6bkuzBiwd1q2
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